I contacted CertaPro Painters of NW FL to paint and make small repairs to the very tall steeple, soffits, and fascias of the sanctuary building of my church. Everyone I dealt with was friendly and professional, from the sales rep and manager, the scheduler, the project supervisor, and the two extraordinary painters. The painters arrived with all the equipment they needed, including an enormous lift. They were diligent and thorough, even in this Florida heat, and cleaned up the work areas completely. I am very pleased with the work they did.
Submitted by Marilyn Whitney on Tuesday, Jul 16, 2024
I have had the most pleasant experience with this company. From first contact to the completed job, all went well. Wilmer and his team worked very hard and did a superb job! I will use them again.
Submitted by Sandi Wicks Thompson on Thursday, Apr 18, 2024
Very nice job. They worked with me till we had good weather to re-finish front door. Looks beautiful. Thanks so much!
Submitted by Jean Carter on Tuesday, Apr 02, 2024
If I could give this company -5 stars I would. This has been the worst experience with a contractor I have ever had. We paid our deposit in January and was told it was 2-3 weeks out for booking. A couple days before the start date they had to reschedule. Reschedule date comes have to reschedule again to a date that I would be out of town. They confirmed new dates and then attempted to start our project on the dates we would be out of town. Then they said we were never booked for the dates they confirmed and wanted us to reschedule a month out. At this point I requested a refund and then magically they could book us for the dates that they were supposed to. Painting project begins today and an entire room gets painted green and not white. I specified in multiple emails that only my hall bathroom was green and all other areas were to be painted white. They also fixed an area on my ceiling and they matched my ceiling color to my wall. So now I have a hideous block of white on my ceiling that doesn’t match the rest of my ceiling. They also were supposed to patch holes in my hall bathroom but for some reason only patched like half of them. I asked the painter if the rest of the holes were going to be patched tomorrow and he acted like they weren’t. It sucks because the prices of the company are great but the professionalism, communication, and service is incredibly awful. I will never ever recommend this company to anyone. I will never use this company again and I 1000% would find a different company and save yourself the headaches, stress, and arguments with the same customer service rep. I wish I would have gotten my refund and ran far away.
Submitted by Kelsey Robinson on Thursday, Mar 21, 2024
This company is the best in the business. I had an issue with another contractor that start the job and they left after 3 weeks with a house that was unlivable. Certa pro came in took over and they had to redo everything that was previously done and made it right. I compare them to the tv show Holmes on Holmes. A team came in and estimated the project quickly as well as explained everything that would be done. The project manager was spot on with everything and communicated with us from start to finish.the popcorn on the ceilings were removed and the finish is flawless. The whole house was painted and the detail is flawless. Yesena and crew are the best and their attention to detail is second to none. I will use them any time I need painting or dry wall jobs done. The price was the best in the area. For the owner and your whole team, you make a customer feel great. You take care of people like they are your own family. Thank you for all the hard work!!!!
Submitted by Fred on Friday, Nov 10, 2023
Hey gang, we did it again. My wife and I decided to use them again, but this time we decided to brighten our greatroom and reached out to CertaPro. Their customer service is outstanding, and their workmanship was as well. I'd totally recommend this company to anyone looking to make a statement with their home. Thanks, Pugh Bradley and CertaPro team!!
Submitted by H 2 on Wednesday, Nov 08, 2023
I can’t say enough good things about our experience with CertaPro! The entire team that worked on our house was professional, showed up when they said they would, and did exceptional, quality work! The crew supervisors, Courtney and Lucas were a pleasure to work with and did a wonderful job of communicating with us throughout the project. However, I have to give credit to Shaun Head, Territory Manager. Every project is going to have hiccups along the way and I truly believe the reason this job was a success is due to Shaun’s professionalism, timely responsiveness, and desire to do what’s right. The entire team took pride in their work and it showed. As a result, they’ve made us very satisfied customers who would undoubtedly recommend their company to others!
Submitted by Cindy White on Thursday, Sep 14, 2023
I’m so glad I was referred to CertaPro. I needed my house painted and was on a tight schedule and budget. I set up an appt online with Shaun Head and he came over the next day to give me a quote. They started the job a couple of days later! Awesome work and team!
Submitted by Sunday Laird on Monday, Aug 14, 2023
My wife and I hired CertaPro to stain our new fence. We are very happy with the results! The best part of the experience was the Crew Supervisor, Veronica. She was very polite, had a positive attitude and her crew had the job that we thought would take 2-3 days finished in a day! The setup and cleanup process was very detailed and professional. I would highly recommend CertaPro and especially Veronica!
Submitted by CHRIS RECTOR on Thursday, Mar 02, 2023