Member Reviews

5 Star Review by John Hendrie

Mike Long and Dave Larsen did a great job installing our security cameras. They were very professional and courteous. Made sure we understood what they had done and helped us set us our devices to run the cameras. Started the process with Christina Abraham, she was very helpful. We are blessed to have this service in Lake Placid, FL, the staff there is wonderful ??

Submitted by John Hendrie on Wednesday, Sep 04, 2024

Bates Security

5 Star Review by Grace Uy

Mr. Jon Pacheco is the best. He is the one who installed our alarm system. He did it so detailed and so secured. He informed us everything about it and now our condo is safe and secured! Thanks Jon. And Lisa is the best communicator too! She called us for every updates for our security system. Thank you guys for all that you do to make us safe. We highly recommend this company! - Luis and Grace

Submitted by Grace Uy on Friday, Aug 23, 2024

Bates Security

5 Star Review by Stephanie White

David Larsen did a great job setting up our new cell system. He is very knowledgeable and worked very hard. He was kind enough to explain what he was doing. And he checked all the areas before he left. I give him an A+.

Submitted by Stephanie White on Tuesday, Aug 13, 2024

Bates Security

1 Star Review by Roland Bishop

I’ve been trying to get service on my system for three weeks now and have not been successful. I’ve made 3 appointments with 3 different people one of them even being someone from home office in Jacksonville promising to get it taken care of. I have left her two voicemails this week and received no call back.

Submitted by Roland Bishop on Friday, Aug 09, 2024

Bates Security

5 Star Review by Marc Marasigan

Jon was professional and courteous and knew what he was doing and did his job well. This company communicates well, punctual, and was able to address our needs based on what was best for our church in a timely manner. I would highly recommend this company for your security needs.

Submitted by Marc Marasigan on Wednesday, Jun 26, 2024