Member Reviews

5 Star Review by Grace W

Luis Rodriguez has handled our case very professional, He is the best! Highly recomand 1st response Plubic Adjuster.

Submitted by Grace W on Tuesday, Aug 22, 2023

5 Star Review by Lisa Whittaker

As career executives, my spouse and I never knew that Hurricane Ian could break us with the insurance process alone. After two weeks of run around and trying to document/mitigate the damage and feeling overwhelmed with inability to get any responses fropm our insurer, I researched and found 1st Response. The name is NOT a mistake - they called me back immediately (it was well after 9 pm when I first left a message), and from there took so much pressure off us. The forms alone are worth their fee - the amount of detail and expertise they provided was astounding - in fact they found areas of damage that we would otherwise not have even noticed as quicky and would have been forced to file follow up claims (roof straps for example) until FEMA rolled through a few weeks later with their inspection. The amount of follow up was amazing - I had very clear instructions the entire way - and this process was nearly a year in total from the touchdown of the eye on our home. They became as much a part of our journey as our own family. There is no way that we would have successfully recovered the funds needed to repair the damage, belongings and replacement items had we not had this individual on our side. He cares deeply about the results - yes he gets paid when we do -but it was way more personal to these people They want the right thing to happen for their clients and it is rarer than ever these days to get the kind of support they gave us. We hope never to walk the hurricane process again but Iwe would NOT hesistate to hire them again. Many people will tell you that all a public adjuster does is add cost - this is unequivocally false - they understand the law, they understand the insurance biz and unlike many other PAs, this company starts immediately with a lawyer ready from day 1. It is solely because of this team that we can say we are fully and fairly resolved for our claims.

Submitted by Lisa Whittaker on Friday, Aug 04, 2023

1st Response Public Adjusters

5 Star Review by Daniel Dmiczak

I’ve had the pleasure of working with 1st Response Public Adjusters including mold, fire and hurricane Ian. One word, “Professional”. The amount of attention to my cases went above and beyond any company that I’ve ever worked with in the past. Very, very thorough. I never felt left in the dark. Every detail was explained to me very articulate. 1st Response Public Adjusters made me feel like I was their only client. My experience couldn’t have gone any smoother. I was very lucky to do business with 1st Response.

Submitted by Daniel Dmiczak on Thursday, Jun 22, 2023