Submitted by Jeff Thomas on 05/01/2019
This is one of the worst companies that I've ever had the displeasure of working with. They are a bunch of politicians that do not want to accept, even with irrefutable proof, that their product has a flaw. They would rather Place blame on a hard-working installer that's trying to feed his family. I've been building houses for over 20 years and I will never again use their services or product. They do not care about the homeowner or installer, I do not recommend using this company for anything.
We have worked with Emser tile for numerous years and have always been treated with the "above and beyond" treatment that everyone hopes for. Kelly (our sales rep) is responsive and always willing to help with his knowledge and experience. Jammy is always a source of wisdom when it comes to customer service. Thank you for all you do for us.
Submitted by Brandon Erwin on 04/23/2024
Slightly irritated by this company. I don't know how Tracy Landsdell is an operations manager. It's really hard to get her to respond or do anything for you. If shes too busy can you get her an assistant? Also, It's kind of like she has no brain. Sorry but not sorry. You ask a simple question and it's like talking to a brick wall, I would think operations managers should be able to problem solve and find solutions. Or maybe go out of their way to make a customer happy. THIS IS NOT an operations manager!
I am so about to take my business elsewhere.
Submitted by Hani Mounged on 05/25/2023
Friendly and helpful staff.
Submitted by Christoffel Smalberger on 06/13/2022
Great selection of tile. Beautiful showroom. The employees are extremely nice and very helpful. I would definitely recommend to anyone.
Submitted by G J on 03/20/2019
Fast and friendly service. Chris and his staff are great to work with
Submitted by Carlos J on 04/13/2018
Very helpful and knowledgeable staff who will stay late to answer questions about their products. I will recommend Emser to others.
Submitted by Claire Ludwig on 02/14/2018
Chris and his staff are extremely friendly and helpful
Submitted by Carlos Jones on 01/03/2018