Submitted
by J T on 06/23/2023
5 Star Review by J T
The installers that came out to my home went above and beyond. They braved wasps, a cloudless day in the summer heat and my homes vines to install gutters. They the left the property cleaner than they found it and really did an amazing job on a difficult install.
Major shout out to my installers and I will 100% recommend Orlando Seamless Gutters to others.
I had hope with this company. When the sales rep came out to provide an estimate, they were very professional. I own a historic home with a new roof so I'm used to dealing with some issues that are not your typical builder's grade installations. I described my exact situation, he inspected the situation provided a price. He gave me great assurance that they could help me. The only downside was that they wanted me to wait over three weeks to provide service. I explained that I was already had roofers come out and that the problem was isolated to a clog in my seamless downspout that would required it to be disassembled by someone that worked with seamless installations. I also explained that the repair needed to be done with some urgency. After waiting weeks for them to show, the day finally came and the crew arrived. Hours later, I get a call stating that they would decline the job because my situation was unique. It was the same situation I described to their sales rep weeks before. I asked if they had even taken down the downspout to clear it and they said no. If they were truly experts in seamless installations, this should have taken no time. The owner had the audacity to argue with me and tell me the problem was something other than what I described. Well, it turns out that the problem was EXACTLY what I said it was and had they simply taken down and cleared a straight run of downspout the problem would have been solved. They want to do a volume business quick with typical residential installations, which is their right, but they should have told me right away instead of wasting my time! During the delay between when the sales rep came out and when my issue was addressed I had hundreds of dollars of additional damage. They left me worse off than before I called and made no attempt to help me find someone else that could help.
Submitted by Dan K on 08/19/2023
absolutely terrible job re- installing my gutters after a roof install. owner came out started yelling and recording asking for an apology bc he reused my old gutters even though they were supposed to use new ones. gutters are bent. gutters are hanging off. spacers are visible. garbage everywhere. cant wait to post up the recording of the owner talking to customers how he does
Submitted by Fabian Gomez on 02/07/2023
