Submitted by Rachel Bryant on 10/30/2022
This company earns every star. So professional, trustworthy, and efficient. My husband shops around, is very involved in home maintenance, and very tight with money. He selected John's a/c for a large system repair, even though we are in a different county an hour away. Years later....he is out of state and the a/c breaks. I called them after trying all the tricks, clearing the line, etc. and they sent an awesome technician out the same day. He was extremely professional and did a thorough investigation and testing. A new part was needed and it was installed quickly the next morning. I cannot emphasize the trust and professionalism of this company, the owners, the technicians. They stand by the work they do. I wish I could give more stars!!!!
Best A/C service I've ever used. James T was exceptionally thorough in his analysis of the problem. He was very diligent in his testing and diagnosis. Very personable and professional. Highly recommend John's A/C service.
Submitted by James Butcher on 04/11/2023
I knew I was going to need service for a few years and had been avoiding it until my unit finally quit working. I called up John's AC and even though I wasn't able to get away from work they were still able to come out to the house and assess my issue. Unfortunately, the cost of repair was so high (its a 17 year old unit. It had a good life) it made more sense in getting a new system. It took a little longer that expected to get the parts in due to the supply chain but in the meantime without me asking they were able to bring me out a portable AC unit that they let me have for no extra charge while I waited. This made a huge difference in my comfortability while i had to wait. Once the day came for the install, they were able to come in the morning and by the afternoon I had a whole new system and working AC! Everyone of the technicians and receptionists I had the pleasure of speaking with were very helpful and nice to talk to.
Submitted by Brian Chambers on 12/09/2022