Submitted
by Andrew Tillotson on 11/29/2023
5 Star Testimonial by Andrew Tillotson
Legacy Countertops is OUTSTANDING in every way!
Highest Quality Product - Excellent Customer Service - Scheduling - Pricing -
In July of this year, We had quartz countertops installed in the kitchen, master and secondary bathrooms. We were blessed to have Vanessa help guide us throughout the entire process, from first phone call to installation of the countertops. She is TRULY amazing in so many ways. She is very friendly, knowledgeable, has a keen sense of design, and provides excellent customer service. She returned our calls promptly, was always willing to spend the amount of time we needed during office/showroom visits, and she worked patiently, and tirelessly to help my wife pick out the most beautiful countertops.
Legacy Countertops impressed us in so many ways. We were unfamiliar with the process of getting countertops installed, but quickly felt at ease after meeting Vanessa and the owner (Pablo). They both are very customer oriented, understanding, personable, and they both quickly put us at ease with the process.
We were looking for the place that had great product selection, and also took great pride in installation and customer service. Legacy Countertops did not disappoint. Measurements were taken promptly and soon after that, installation. Bruno & Nilton showed up as scheduled (called us prior to arrival) and did a great job carefully installing the countertops. We did have a little bit of framework damage while installing the kitchen island. This was quickly rectified as I only had to make a phone call to Legacy. To my surprise, Pablo (the owner) personally called me back. He worked with us to find a resolution, and he promptly sent out his best, most highly skilled technician. This technician repaired the damage and he even repainted the entire kitchen island to make sure all was to our satisfaction. A testament to their true desire to provide Excellent Customer service and Customer satisfaction.
We LOVE the new countertops and are so THANKFUL we decided to go with Legacy Countertops. The finished product is beautiful! The new countertops have transformed the look of our kitchen and bathrooms.
We highly recommend Legacy Countertops!
Had a wonderful experience with Legacy Countertops. Giovanna was incredibly helpful in helping us select a beautiful quartz countertop and guided us through the process seamlessly. The installers did a wonderful job. Highly recommend.
Submitted by Gary Mazanec on 06/30/2024
Professional all throughout the process!! Designer was great with selection of quartz. Very knowledgeable and listened to my requests. Measurement team was very thorough. Installation team did an impeccable job. In fact the head installer helped me discuss a problem that I had with my contractor and was able to help resolve this issue. Quality of product, installation, customer service and price were all above my expectations. I will definitely use them again on my next project!
Submitted by Maria C on 06/25/2024
Had a great experience at Legacy. Did a complete kitchen remodel and had a great experience with Giavanna at Legacy. She provided me with awesome support and guidance throughout the whole process. So happy with my new kitchen countertops!
Submitted by Julie Unzicker on 06/22/2024
So happy with Legacy Countertops !!!
From the time we walked in and were greeted to final install. Professional sales and service from all people we dealt with. Product selection was outstanding, scheduling and execution flawless.
Thank you so very much and we will use you again soon and highly recommend to anyone considering this company.
Submitted by Ozzie Pancaro on 06/22/2024
My wife and I cross on Legacy Countertops LLC online we are decided to drive down there, and the first impression was how the whole crew gave us a warm welcome with Smile, and greeting, and we were assigned by Giovanna. She explained the different countertops material. She is very kind, professional patient. She is the asset for the company she should be promoted. We decided immediately what we want and signed the paper. After a week they sent to professional man working on Countertop, Bruno and.Nathan. These two guys are honestly an amazing people. They get their job done clean up they’re asking questions, very professional.They make our kitchen amazingly beautiful! Thank you, guys, we appreciate your professional work. We recommend Legacy countertop to your next kitchen project work.
Best wishes
Simon & Woinshet
Submitted by Simon Melesse on 04/30/2024
Excellent service by all associates. Template and installation very professional and attentive to details. Would highly recommend this company. I have used them twice and each time received excellent service. Great product selection. Pricing is competitive.
Submitted by Joan Bowen on 04/30/2024
WONDERFUL experience from start to finish! I worked with Kamila for our kitchen & bath reno. Her product knowledge and design skills are top notch! I showed her a few examples of what I wanted, and she delivered the most breathtaking, magazine worthy kitchen & bath of my dreams! She was such a joy to work with and made the whole process fun! I cannot thank Kamila and the entire Legacy team enough for such an amazing experience and outstanding craftmanship. Hands down BEST company to work with!
Submitted by Sarah Jenkins on 04/04/2024
Great experience from beginning to end! We worked with Kamila and she was exceptional! It was such a pleasure to work with someone who was so knowledgeable about the product, friendly, professional, very patient and made great suggestions! She really listened to our needs/concerns and it all came together beautifully. Their installers were very professional and detailed. We love our new countertops! We would use them again and would highly recommend!
Submitted by Maria Forsyth on 02/24/2024
Giovanna was great! We planned to have countertops installed quickly but construction delays pushed us out a couple months. She hung with us and checked to make sure we were good and didn’t need anything. Once we set the layout appointment, the legacy team was quick and easy to work with. The pictures of the slab in our layout is a great way to visualize the project. Once the team was set for the install they were on time and again easy to work with. This is the 2nd time we have used legacy and if needed, we will use them again.
Submitted by Nate Kurth on 01/26/2024
Best company we've worked with in our whole bathroom renovation. So easy to work with, great response times, very knowledgeable. Incredibly helpful in making adjustments along the way. Paid attention to details on install. Plan on working with again for future projects.
Submitted by Kathleen Johnston on 12/21/2023
Giovanna is the BEST salesperson I've come across in a loooong time...and I do sales and marketing for a living. She's knowledgeable, poised, offers info vs. the customer having to ask it, extremely professional, patient, uber responsive via email, and moves to the close as soon as she feels all your questions have been answered. She gets 5 stars all around. It was a pleasure working with her. Legacy, she needs a raise or healthy Christmas bonus! LOL Seriously.
Submitted by T Perry on 11/27/2023
