Submitted by Maura Bercik on 12/07/2023
Trent has been servicing my air-conditioning and heating system for the past few years - always professional. The systems had some major issues when I first called A-OK Heating & Cooling a few years back. They were quick to respond and diagnosed the malfunctions within the hour. It would have cost a small fortune to replace the units but they were able to fix the issues at a very reasonable price. All systems run perfectly now. Merry Christmas everyone!!
Trent was really knowledgeable! I got a lot of great information to make the best decision on what to do for my AC unit. Thanks Trent!
Submitted by Donya Hanson on 07/11/2024
Trent and Tyler are always fair and professional. Their work is top notch and efficient !!!
Submitted by Kenny Baxter on 06/21/2024
A-OK Heating & Air, is a family business. They are Excellent & follow up has always been great.
Unlike Hammond Services, who I want EVER use again.
Submitted by Larry Kelley on 05/08/2024
Trent showed up early and got to it, unfortunately there was no hope for my 21 year old unit....lol. He explained everything to me twice, in a good way. RIP old unit.
Submitted by Joe Wasnt on 05/07/2024
They did an excellent job communicating with me about everything. Super polite and very efficient.
Submitted by Abigail Thomas on 05/06/2024
Tyler did great with coming out the next day and taking care of my needs with a new unit! Very friendly and knowledgeable, got me a great energy efficient unit the next day!! Also to the guys that installed the units, they worked so hard to finish by the end of the day!! Thanks A-OK ….highly recommended!
Submitted by Chloe Lowery on 12/01/2023
Great service, nice guys, friendly and helpful. They were able to respond the same day I called. I have a warranty covering parts but no labor for this unit. The labor charge for warranty work seems really high but then maybe it isn't any higher than other companies. Bottom line is they are very customer oriented and you can trust them. Over the years, they have put in three different systems for me.
Submitted by David - Nd1j on 09/01/2023
Tyler was our first point of contact and he was very kind and compassionate since our unit went out on a Sunday and on Mother's Day. He made sure he had set us up an appointment the next day. Trent the technician was very professional and was very thorough with troubleshooting our unit. I found him to be honest on what was going on with our unit. I would highly recommend this company.
Submitted by Theresa Schornack on 05/15/2023