Eddy and Quinton are excellent members of the Wildlife department of this company. They are extremely thorough, care about their customers and are willing to go the extra mile to ensure the project is complete. I had squirrels in my attic and they are determined to reclaim their rent-free home. Even though I've dragged poor Eddy back out here twice for false alarms (thinking those determined freeloading scoundrels had successfully reentered) he's never made me feel foolish. They've sealed all sorts of entry points and it's all done humanely - no unwanted guests were harmed. In fact the whole process - removal, blockage, sanitation,etc - is done in such a way that animals and humans are safe and residents can stay in the home. Both Eddy and Quinton are animal lovers so they were careful to insure the animals that belonged in the home stayed there and the unwanted ones left!!! Just the way I wanted it.
Submitted by Donna Cahan on Wednesday, Jul 24, 2024
We had a really scary time yesterday but thanks to your employee, Joseph Martin, it ended well. First he did a very thorough termite inspection. He then discovered a very profound gas leak in our next door neighbor’s yard near our property line. He advised that we call 911 to seek help. A fire truck came out and cut the gas valve off and then they called the gas company who sent 4 gas vehicles out. Your employee stayed with us until he felt it was taken care of for us. My sister and I are elderly and would probably have not found the leak. Thank you so much. He was very professional and we will always remember how he helped us through a very stressful day. Thank you and God bless, Shirley Allen and Gladys Strickland
Submitted by Gladys Strickland on Thursday, Jul 11, 2024
The customer service rep I called was great, very polite and sent a tech out in 2 days. The tech as very nice and knowledgeable. The tech walked me though the steps they need to take for our Termite program. The people that came and did the treatment and bate stations were great and were there within the week. Can't thank Active enough for their help!!
Submitted by Christina Finnell on Thursday, May 16, 2024
The service provider for my home was outstanding. He was very professional, arrived on time. He also gave me a VERBAL SUMMARY of all of what he found and did for my service call. He is the professional service provider that ACTIVE should employ. This gentleman has more than a 5 star but 5 DIAMONDS. Thank you SIR for your service.
Submitted by Jackie Bryant on Saturday, May 04, 2024
Mr. Coleman has conducted himself as a person of integrity. He has done a wonderful job servicing all areas of our home today. The professionalism he displayed is above and beyond. In all the years that I have been a patron, I have never had a negative experience with this company. Thank you, active pest control for hiring the best people.
Submitted by Emma on Wednesday, May 01, 2024
Pete is always prompt for our appointments. He does an extremely thorough job in treating our home, including always asking if we've seen anything he should know about. We have a parrot - they are very sensitive to all types of chemicals & smells. Pete takes great care in treating the areas of our house near where her cage is located; this includes the floor directly above & below her cage & the outside area too. This gives us not only peace but great confidence in Pete's work & the care in which he performs it. Pete is always gracious, happy, friendly when he is at our home. He always finishes the job by making sure we have his personal contact info so we can reach out to him if we need him prior to our next service. What an amazing employee & person!!!
Submitted by Celindy Kellum on Friday, Mar 22, 2024
I recently had the pleasure of working with Active Pest Control, and I must say, they truly stand out. Here’s why: Personalized Approach: Unlike other companies, Active Pest Control takes the time to ring your doorbell and wait for your response before applying any treatment. This level of consideration and respect for your time is commendable. No More Ghost Visits: In the past, I’ve dealt with pest control services that would mysteriously appear, perform their duties, and vanish without a trace. Not Active Pest Control! They provide transparent and thorough service, leaving no room for ambiguity. No more wondering if your property was actually serviced. Effort Deserves Recognition: Their commitment to customer satisfaction deserves 5 stars. The effort they put into ensuring you’re informed and involved sets them apart. Whether it’s ants, spiders, or any other unwelcome guests, Active Pest Control has my vote. Thank you for making pest control a hassle-free experience! ??
Submitted by Anthony Perales on Wednesday, Mar 13, 2024