Submitted
by Steven Turner on 11/16/2023
1 Star Review by Steven Turner
This is a horrible elevator company. I live in an apartment complex in Decatur, GA., and our elevator is down more than it is working. It has been down for 11 days now and I know they have been contacted as I was in the office when they were called 8 day ago and still nobody has been out to get it back up and running. This is nothing new, it breaks down at least twice a month and on average is down for 10 days or more then when it starts working were lucky if it works for 2 weeks. This is absolutely ridiculous and this company should be ashamed of themselves.
Sean came to service our elevator, and was extremely polite and professional.
Submitted by Lauren Watkins on 07/03/2024
This company hired me through a staffing agency to start today. I went to work with the flu because I knew I would get fired. I stated I took medication to control the symptoms of the flu. They hired and also fired me today. Stated I looked "sleepy". I do not recommend this company. It lacks core values. Just see the feedback here in Google.Core values define not only who the company is, but the people within it. So far they are a team of hypocriticals that do not value the efforts of employees to show up at work. They hired a group of 20-25 people that perhaps declined other job offers to be there. Eliminated 10 people with no mercy fired them on the same day. Thumbs down. I will report this incident to U.S. Department of Labor.
Submitted by Ingrid Valdes on 03/11/2024
One star is far too generous for this company. It is IMPOSSIBLE to get in touch with your account rep or anyone who can help. My elevator was placed out of service on 1/22 due to a phone issue. I was told by the tech that they were going to overnight the parts and install the next day. It is now 1/25, several phone calls and getting bounced around later with no update or resolution. Anyone you try to call has a full mailbox or simply doesn't answer. I would highly suggest choosing another company because Schindler is absolutely infuriating to work with.
Submitted by Emily Nouzies on 01/25/2024
The company is impacting my client base. Literally four hours of their service team working on the Elevators it shuts down. This is happening frequently.. I have been in my Industry 30 years and never experience this. If upper Management valued their product and services they would be here. Where is the concern for the safety of people. The only solution is to place their elevators on the side of the road and state this belongs to Schindler.
Submitted by Faith Baker on 01/12/2024
Aweful elevator. Aweful service. My company installed two new elevators which started operating in 2021. Since then the elevators get stucked at different times. They take forever to come to service. The technicians say that they don't find any problem but the elevators get stucked frequently. Since we are in a service industry, we had to compensate our customers everytime they gets stuckucked in the elevators but schindler never acknowledge that. They are super efficient when the question of charging the clients comes. They don't delay in sending invoices for payments. Their managers don't even response even after calling mutiple times. I'll never recommend ever this company, specially in Georgia, USA.
Submitted by Razib Eftekhar on 12/15/2023
Schindler Elevator is worst company!! I am a hotel owner and installed a brand new elevator. I have guest entrapped almost twice a month. Schindler continues to blame the guest. The even blamed 6-year old for jumping in the elevator causing it to stop. They blamed national guardmens, who were doing training nearby, damaging the doors causing the elevator stop. Schindler, someone will get hurt! When will you take extra time to look into the issue, instead of just resetting the govenore switch?
Submitted by Vipul Patel on 06/06/2023
Schindler is the worst elevator company. They installed a new elevator and it has broken 9 times in the first month. They have done a terrible job of maintaining our other four elevators. They have no integrity as a company.
Submitted by Ruthie Ingram on 05/31/2023
This reckless driver cut off countless vehicles without signaling and nearly caused multiple accidents. When I blew my horn to stop him from side swiping me, he flipped me off. Pathetic, unprofessional, dangerous.
Submitted by William Martin on 08/30/2022
