Submitted
by William Charles Magill on 02/22/2024
5 Star Review by William Charles Magill
After getting pushed off by several plumbing services offered around the area, Alliance Plumbing came through for me. Very responsive and professional. Scheduled an appointment with them within an hour of initial contact and they actually showed up for scheduled appointment and within the time frame promised. Work was reasonably priced and service team was cordial and diligent. They also did not completely destroy dry wall and area around the pipes. Could not have hoped for better services. Will be using them again in the future and highly recommend.
Our experience has been that when we need plumbing services it is usually abrupt and immediate so that requesting multiple quotes is not practical. What’s required is timely availability, and knowledgeable technicians appropriate for the job to be performed.
Alliance Plumbing and Drain has consistently performed well from the time of request for service to the completion of the task. The Techs provided have not only been highly skilled, they’ve been punctual and considerate. If there are follow-up concerns their response is swift and any issues satisfactorily resolved.
Our positive experiences over the past year has put Alliance at the top of our Go-To list.
Dacula, GA
Submitted by John Cox on 06/21/2024
Nick & Matt are amazing. Replaced faulty shower valve in minutes. We were not even home & they came , they repaired and waited for me to get back to test. You can trust them even when you are not around. Highly recommend !!!
Submitted by Ali Nezar (ali Baba) on 05/17/2024
I called Alliance Plumbing and Drain out to look at water damage in my garage to determine where the leak was coming from and get it repaired. The technician who came out did a thorough inspection of the area and the house to diagnose the problem. The technician was honest and didn't try to sell me services I didn't need. I was very pleased with the level of service provided by this company and definitely would recommend them to others in the future as well as become a repeat customer myself.
Submitted by Andrew Noblett on 04/16/2024
THANK YOU. My husband of 36 yrs gifted me with diamond earrings, that we were never able to afford in the past. Always careful, at the end of a long day, one of them stumbled out of my hands and down the drain. I was crushed. I looked up who my neighbors trusted on Nextdoor and I contacted Alliance from their website. I got a call that night, only one hour later. It was one of the owners. He said he would move their schedule around a little so they could get here before their first call of the day. That morning I received another call from a different owner telling me their names and that they were on their way They were clean, polite, and caring gentlemen. Within minutes they had my earring. No mess, no clutter and they wiped everything down before they left. The bill was very reasonable. We have a few things to do in our 12 yr old home, and now we know who to call. I HIGHLY recommend.
Submitted by Kelly Holden on 03/21/2024
Recently worked with Alliance Plumbing to replace a hot water heater. Dimitri was very helpful and informative over the phone. The plumbers came out, removed the old heater and replaced it in less than 2 hours. Walked me through what they would do beforehand then showed me the new heater and features. They were very professional and knowledgeable. I will definitely use them again if I have plumbing issues.
Submitted by Susan Abbott on 02/10/2024
Alliance Plumbing is our go-to for all plumbing needs. We've been happy customers since November 2019. Have called them yearly to fix various plumbing problems. They just finished a job for us two days ago. Quick response, honest pricing, great work. Reliable. I highly recommend them.
Submitted by Arlene M. on 02/07/2024
Ended up calling them due to so many great reviews ! . Well, here I am doing the same! Demetrius was so professional and welcoming. Called about 5 times and he always answered my calls and text. Love the communication! The service was also just as great. The 2 guys that came , Nick and can’t remember the other. They took their shoes off before they put down the protective flooring so they don’t damage anything. The work done was also was very nice and clean. I would highly recommend.
Submitted by Max Gonzalez on 11/25/2023
There is no one better! I'm almost 100% certain of that. For a week we called all the big names and none of them would answer the phone, return our message or even show up after scheduling. We were without water for a week because of a service line leak in our front yard. Alliance Plumbing and Drain steps in to save the day (the month, the year)!!!
From the very first call with Dimitri, he made us feel like we were his only customer and that our job was his top priority. He was able to get Alex and Daniel out to our property with half a day's notice and the hole that would have taken me a day to dig was done in 10-15 minutes. These guys were in BEAST Mode and had spotted the leak, which happened to be a pinhole leak in some sub-quality line installed by the original builder.
These guys weren't even on our property for 2 hours and had dug a 2-3' deep hole at the front of our house in the shrub bed and you couldn't even tell they were ever there. They were so professional and consulted with us on a prior line patch and fix that I was going to try to do myself. I'm so glad I called these guys.
I couldn't be more happy about the fix, the service, professionalism and commitment that they showed from start to finish. I was even extremely astonished with the price of the job. I was having nightmares about that part and they came in at about 25% of the cost I thought it would be. Just Amazing!
Alliance Plumbing and Drain has earned all of my future business here at my home and my other family within the area. I'm beyond impressed and can't thank the crew and the owners enough for their tremendous response. If you have any plumbing needs, any, do yourself a favor and call these guys immediately. They will impress you like crazy. At the time of my writing, they have over 450 Google Reviews (which was part of the reason why I called them) and every single one of them is a 5-Star review with similar stories to my own.
THANK YOU THANK YOU THANK YOU Alliance Plumbing and Drain! You are truly the best!
Submitted by Mark Lacoursiere on 10/30/2023
