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Benjamin Franklin Plumbing of Eastern Iowa Reviews

Submitted on 07/10/2024

5 Star Review by

Overall

Hunter was very nice. He made sure I was aware of everything that was wrong and how he would fix it. He also gave us an estimate on other jobs that we may need to have done.

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5 Star Review by

Very fast and efficient service. My hot water heater quit and they were able to install a new unit same day I talked to them. The technicians we very professional and courteous addressing all my concerns. Left the area clean and dry.

Submitted by on 07/02/2024

5 Star Review by

Cory was very helpful and efficient. He explained everything he did and double checked that everything was in working order! We appreciate him and will be using this service for all our future needs!

Submitted by on 06/30/2024

5 Star Review by

I would honestly rate Randy and Nate 500 stars. These two guys are so awesome. We had a leak in our kitchen sink and on our hose spigot outside. We had to replace the faucet and they went over their faucets. (Very patiently with me lol). They did an awesome quick job and I will NEVER use anyone else for plumbing needs. (See you two later when I can replace our water softener ?)

Submitted by on 06/24/2024

5 Star Review by

These guys took good care of us. Our water heater failed over the weekend, they sent someone on a Sunday who first investigated to see if we could repair vs replace. When it was clear that it was a replacement, walked us through options and completed the job the next day. Probably not the cheapest in town but I felt that we had very professional service and friendly, helpful plumbers.

Submitted by on 06/18/2024

5 Star Review by

Spoke with Bill on the phone around 10 am. He was very polite and professional. Said a plumber would get out to me within a couple hours and he was right! Cory McGee showed up about noon and was very helpful and professional. He worked quickly and answered all our questions satisfactorily. He even got us a quote for some future work we have been thinking about. All in all a great experience! Highly recommend!

Submitted by on 06/05/2024

2 Star Review by

It would of been courteous of him if he would of called before he came as it was 12:15 and I was heading out when I seen his truck coming. He did OK considering he had to get a part at Menards. I hope the pipe or whatever doesn't leak anymore.
Trey and his buddy did not fix anything as I told him that it was leaking under the sink. He checked it and told me he had to order the part. When he came he asked me what needed to be done. Apparently the office doesn't write up work orders anymore.
You charge outrageous prices for a senior citizen for a kitchen faucet.

Submitted by on 06/04/2024

5 Star Review by

Great experience. He was prompt, professional, and very knowledgeable. And patiently answered all my questions. He also cleaned up and left everything better than he found it. Thanks again for taking of our problem so quickly.

Submitted by on 05/23/2024

5 Star Review by

Was able to get someone to our home same day. We had a clogged drain and Randy was able to find the problem right away and get the issues resolved immediately. Very friendly and great service!

Submitted by on 05/21/2024