Member Reviews

5 Star Review by Katie Mortimer

The team that came out to do my cleanup after my water heater leaked was efficient and communicative and hard-working and friendly. They were very knowledgeable and excellent to work with. I would highly recommend complete restoration services in the future.

Submitted by Katie Mortimer on Thursday, Aug 29, 2024

Complete Restoration Services

5 Star Review by Circe Calvin

CRS and their crew did an amazing job getting our house back together. The flooring install crew are the best I’ve ever seen. I would definitely recommend them.

Submitted by Circe Calvin on Monday, Aug 26, 2024

Complete Restoration Services

1 Star Review by Trenton McKenzie

We used CRS for a large water damage claim we had in our master bedroom. Obviously any water damage is no fun to deal with. However, I feel like the whole 7 month process was much more difficult than necessary. Yes, you read that correctly, it took 7 months to complete the project. (Partially because they attempted to overcharge our insurance. So they ended up negotiating for weeks before the repairs even started.) Even after the completion we have had to have the tile guys back several times to fix different issues. I reached out to CRS a couple weeks ago because the last time the tiles guys came to repair a crack in the brand new tile they left 2 chips in the tile… CRS never responded. I would definitely not recommend.

Submitted by Trenton McKenzie on Wednesday, Aug 14, 2024

Complete Restoration Services

5 Star Review by Judy Bolton

Everyone at CRS and their contractors were excellent they did an awesome job and very friendly and respectful. I would use them again in a heartbeat. Great service they dealt with the insurance company so I didn't have to. That was a huge load of my back. Love my new kitchen dining room and entry.

Submitted by Judy Bolton on Friday, Aug 02, 2024

Complete Restoration Services

5 Star Review by Karly Bryant

After the water line to our refrigerator failed overnight we called up CRS at my mother's recommendation--they'd done an excellent job on her washer-induced flood a couple years back--and I have no regrets about that choice. Shawn and the damage mitigation crew were at our house within an hour of my voicemail and handled the drying and initial removal efficiently and effectively. Once we got into planning the rebuild, Jared took over negotiating with insurance, and despite how hard State Farm fought to not cover anything (as in my insurance estimated $3000 was sufficient when CRS came out with $17,000) we persevered and through Jared's and my combined stubborn wills we got it handled. Thank goodness he was willing to go through this with me and not let State Farm weasel out of doing their job. Finally, Michael served as our project manager and was a HUGE asset throughout the rebuild process. He coordinated schedules across five different companies (Cost Less Carpet, Treasure Valley Granite, EB Flooring, Jetstream Plumbing, and Steelhead Electric LLC), all of whom were professional, efficient, timely, and genuinely helpful. Alongside Jared he also moved our heavier furniture when their usual movers quoted an obscenely high rate. As well, he was quick to troubleshoot when the plumber needed an electrician on site to add an electrical box. He walked the whole project several times to insure all was completed to an incredibly high standard and that everything was cleaner than before. Honesty, I cannot recommend CRS enough. They got us through a stressful and time-consuming process in a calm, professional, efficient way and it's abundantly clear they genuinely care about helping people get back to normal after a disaster.

Submitted by Karly Bryant on Wednesday, Nov 22, 2023