Submitted
by Marne Vernon on 03/19/2024
5 Star Review by Marne Vernon
Our technician, Alex couldn’t have been better. He was kind, communicative and efficient. He gave us multiple options to choose from and was very transparent about the cost and which direction would make the most sense for our plumbing situation. Definitely stoked on this work and so grateful to have had our issue resolved same day!
Great experience! The technician was very knowledgeable, very friendly and was dressed professionally. The people in the office were friendly and helpful. They communicated with me on the status of the technician and he showed up when he said he would. I highly recommend them!
Submitted by John Schippers on 07/12/2024
Skylar from Express Plumbing came right away and helped us with our new dishwasher that had just been installed, He inspected it only to discover mice had chewed through the rubber water hose under the dishwasher. He was very professional and took good care of us. We will always contact Express for our plumbing needs.
Submitted by Nancy Cannon on 07/01/2024
This is the second time I've used Express Septic for services. They are always on time, have incredible customer service with great employee's. They take the time to explain everything so there are no surprises. My technician Jose was respectful, worked hard, and was very friendly and professional. I called them at 3pm in the afternoon and they were at my home within an hour ready to do whatever it took to get my system up and running again. Thank You!
Submitted by Dennis Merrick on 06/25/2024
Express Plumbing Heating and Air has been excellent so far! Gabriel was great – his communication was top-notch, and he took care of everything I needed efficiently. The office staff is also wonderful and very helpful. Highly recommend their services!
Submitted by Jodi Simmons on 06/14/2024
We had Express Plumbing, Heating & Air at our home. It was a pleasure from start to finish. From Keith the first tech, explaining our options and costs. Till Morgan, David, Stetson and Wes completed the install of our New HVAC, water heater and duct cleaning. The service from these guys was amazing.They were all very polite, courteous, and Professional !! We are very happy with our new system and highly recommend them.
Submitted by C Karst on 05/23/2024
I called Express Plumbing after 5 p.m. when our septic backed up into our laundry room, and they were there the next morning to pump our septic tank and take care of the problem! Jeff, the technician, was professional, courteous and knowledgeable and did a great job. We are so grateful for the prompt attention we received and the professionalism of Express Plumbing.
Submitted by Kim Giannecchini on 05/16/2024
Just had our maintenance performed on our heat pump and air conditioning. Stephan Storm was our technician, did a great job. Excellent customer service. Explained in detail all of his findings; we appreciate his honesty and ability to listen to our concerns. In addition with recommendations, we are able to line and plan for further maintenance within our budget. Thumbs up to Stephan Storm and Express Plumbing Heating and Air!
Submitted by Deborah Dobkins-keating on 04/05/2024
I talked to a couple of other reputable plumbing companies but Keith at Express Plumbing won me over with his consultation. He was very patient answering all my questions and thorough in his explanation. He helped me visualize the process with his plan of action. I could tell he enjoys his work as an expert at his craft. He gave me four options with different price points, and he made his recommendation based on my homes situation. I took Keith’s recommendation because he gave me a full understanding of what I was paying for, how it would get done, and the risks factors that would be eliminated in years to come. Now, there were some unforeseen circumstances that caused delays. Also, there were some obstacles because my house was built in 1900, so it required spending more at a reasonable price to achieve getting the job done right. (Money well spent!) However, despite the delays and obstacles, Express Plumbing made sure the job was done before I moved in. The morning I started to move in I saw Ricky and Kyle. They leveled out the soil and put the limestone back on the patio making it nice like before. They also swept the steps. They debriefed me on the work done with the challenges and how they overcame it, and other unique details pertaining to the piping. Ricky then looked at the crawl space piping with me where the iron pipe was replaced with plastic pipe and told me some details about it. I really like the team and the customer service of Express. I’m very happy I chose them to do my plumbing on my house! I highly recommend them!
Submitted by Anthony Schultz on 04/03/2024
