Submitted
by Mike Armstrong on 01/04/2020
5 Star Review by Mike Armstrong
We recently had to have our 20 year old water heater replaced because it was starting to fail. I contacted seven plumbing contractors for bids on 50 gallon, 75 gallon and instant hot water heaters. Brian was one of the quickest to respond. He explained the options and benefits for each type and size of water heater. He then gave me quotes for all three and was very competitive in his pricing. I picked the size I wanted and accepted his bid. We scheduled a date and time for the installation. On the day of the install Brian called and asked if he could start 30 minutes early. I've never had a contractor call and ask me that before. He completed the install in about 3 1/2 hours. The install was clean and professional looking and the water heater functioned flawlessly as expected. I would recommend Fidelity Plumbing to anyone needing any type of plumbing work.
We had family visiting and our sink backed up. Nobody had time for that! We called Fidelity on Sunday afternoon and he was able to come right out! He came and cleared the pipes and told us how to care for them so we could avoid a back up again! So helpful, friendly and honest!
Submitted by Raeane Greenhalgh on 06/15/2024
He had our old janky water heater replaced and ready for nice hot showers quickly and for half the price of another company we called for a quote! Thank you!
Submitted by Jessica K on 04/20/2024
Honest, reliable and very trustworthy to do the job right and reasonably! We had a new valve put in and a very heavy cast iron tub. The job was done quickly, the team was clean and professional.
I highly recommend calling Fidelity Plumbing!
Submitted by Gia G on 04/21/2021
I am very happy with the service we received from Fidelity Plumbing. I found that we had a broken drain pipe in our crawl space. Fidelity Plumbing was able to come in and fix it very quickly. they were very professional and considerate though out the entire process from scheduling to completion. I will definitely use them again if a need should arise.
Submitted by Merri Carlson on 04/01/2021
Fidelity Plumbing is the best plumbing company to work with! I discovered a puddle leak from my toilet last night. I left a message with Fidelity and, even though it was a Friday evening, they immediately returned my call and set up an appointment for the next morning. Brian called to let me know when he was on the way and was very professional and courteous when he arrived. After reviewing the situation he set right to work to correct the issue. Brian was knowledgeable, friendly and did a quality job for a very reasonable price. Need a plumber? Call Fidelity!!
Submitted by Ks on 01/11/2020
These guys are awesome. Had them set up my water softener in a new construction home. Very knowledgable and a great price. They set up my system with no problems. They were very considerate of the surroundings and made sure to leave me room to be able to get to my water heater if needed. 100% would have them back for any of my plumbing needs.
Submitted by Curtis Mihm on 12/21/2019
Our family was very impressed with the service provided by Fidelity Plumbing. We were looking to have our home re -piped and had multiple bids before talking to Brian. I can honestly say that Fidelity Plumbing came with a bid that was fair, and more importantly everything was explained to us. My wife and I both appreciated the way he broke down each part of the project, the expected cost, and what to expect for sheet rock repairs afterwords. Basically we were left with no surprises, but peace of mind knowing the job was going to be done right. And after the job, we were even given a gift certificate to have our home cleaned at their expense. Fidelity plumbing was the only company to offer this service! And finally, I have had to call him twice just for minor issues, and he was fast with his response, and even faster with the service calls. I would highly recommend Brian and Fidelity Plumbing for any plumbing job that needs done in your home!
Submitted by Marc Aiello on 12/12/2019
These guys are as good as it gets and my favorite type of people to do business with.
Our School district has long been burdened with smelly, hard, nasty water.
I was given the green light to pursue solutions to our "impossible" situation as others have looked into it in the past.
I reached out to multiple companies. Some didn't want to make the drive, others came and looked and shrugged their shoulders saying we didn't have space, or their solution wouldn't work because xyz. Someone forwarded my information and our situation to Fidelity. BRIAN CALLED ME asking for an opportunity to come take a look at it. We were just about ready to give up on it. He and his partner, Joe, came and encountered the exact same challenges and questions that stumped others and trouble shot and bounced ideas until they came to a solution to our problem, It was fun to watch. Once they fully understood our problems, they did TONS of research for us in regards to what our water needed and created a plan based off our water testing results .So they didn't just sell me something they had done before but a solution created to fit our situation, which mostly meant they ruled out a bunch of potential unnecessary purchases . The school board and I felt very safe in our decision to move forward with the install based on Fidelity's thoroughness, overall professionalism and the homework they did on our situation. The install went smoothly, and the result is exactly what we hoped for. We have future projects on the table that are sure to require a problems solver's mind so you better believe ill be utilizing Fidelity Plumbing.
Great work. Great people. Great solutions
Submitted by Jonathan Mcclure on 11/01/2019
