Member Reviews

5 Star Review by Karl W

I had a broken water pipe flood my basement and my insurance agent recommended Rainbow Restoration. They were terrific. Adrian, Herman, and Andrew did an amazing job and were very professional. The finished result was even nicer than the original. Everything went smoothly through every step of the way from debris removal, cleanup and repairs. They coordinated payments with the insurance company making it hassle free.

Submitted by Karl W on Monday, Sep 09, 2024

Rainbow Restoration of Idaho Falls

5 Star Review by Robert Stimens

Ryan Morgan and the crew at Rainbow Restoration are the most professional people you will ever meet. After a fire devastated our home, Rainbow Restoration stepped up. From the cleaning to the rebuild, always keeping in constant contact, I never felt ignored. I will say that they left my home better than I found it when I bought it. I am forever grateful and will be using Rainbow restoration on future home improvements.

Submitted by Robert Stimens on Saturday, Apr 27, 2024

Rainbow Restoration of Idaho Falls

2 Star Review by Jonathan Grover

The sales pitch was much more promising than the service delivered. Rainbow completed some mold restoration and roof repair for us. Initially the communication was good. The bid was a little high but acceptable. Then as the project proceeded, they didn't complete all the bid items but still demanded to be paid for the full bid price regardless of the work completed Moreover, much of the work was not timely completed, nor completed to even an acceptable standard. Stains did not match, paint was not blended right and electrical problems abound. At least 2 different times, they claimed to be finished, but there were still holes in the wall and nonworking lights Ultimately they did fix the holes and lights. However, I ultimatel gave trying to have them match the stain since they failed three times.

Submitted by Jonathan Grover on Sunday, Feb 04, 2024

Rainbow Restoration of Idaho Falls

1 Star Review by Tom Jones

Our experience could have been better. Their communication was horrible, quality of work wasn't good. We kept getting apologies about how they miscommunicated internally, which kept delaying our project. They didn't complete the reinstallation of appliances they uninstalled and moved to complete the restoration. I'd recommend staying away from this company, or at a minimum getting multiple bids in addition to them if you do decide to speak with them.

Submitted by Tom Jones on Wednesday, Aug 02, 2023

Rainbow Restoration of Idaho Falls

5 Star Review by Bryon Bowman

Rainbow has done really good work for me. Adrienne and Ryan have really done a great job for me.

Submitted by Bryon Bowman on Monday, Apr 17, 2023