Mike and his crew are absolutely amazing. When the gentleman came out to measure, he was very through and asked and answered a lot of questions. He made sure there wouldn't be preventable surprises. The two guys that came out to install took their time and made sure everything was perfect and even took the time to answer my questions. I am extremely pleased with how my countertops turned out and all the hard work to make sure they looked awesome. The customer service before, during and after was wonderful. They definitely know how to put the customer back into customer service. Thank you very much Mike and crew ? ?
Submitted by Jeffrey Edwards on Tuesday, Jul 16, 2024
Mike and the rest of the team at Treasure Valley Granite were great to work with all the way from the process of templating to install. They were able to provide multiple detailed views of the countertop cutouts so that we could arrange parts of the stone specifically where we wanted them before our countertops were cut. Great communication. They even helped removed a heavy piece of old countertop and placed it in our garage for us. Everyone was very professional and the countertops look amazing.
Submitted by John Clark on Friday, Feb 23, 2024
My parents had the pleasure of working with Mike from Treasure Valley Granite, and they couldn't be happier with his outstanding service! Mike's knowledge made the job much easier than they had anticipated! They appreciated how responsive he was and how he followed up with them after the job was finished, to make sure they were happy.
Submitted by Carly Wantulok on Tuesday, Feb 06, 2024
No communication regarding layout so seams that could have been hidden are in prominent place. Rude assistant manager. Worked to resolve but ultimately not satisfied with result. Could have been avoided with communication. Modifying my review to a 2 star as the install employees were excellent, polite and friendly. If communication would have occurred regarding the layout, we would have purchased another slab of granite that was on hold. I hope people review this and realize how important communication is to a satisfactory result. Regarding 1 star review: I will make sure to leave 5 stars for all of the great businesses we have dealt with. That will certainly reflect a true perception of my reviews. All this reflects is that I have neglected to give feedback to others when deserved. For those reading this: Make sure communication is available to discuss any potential issues. I have mentioned two areas that need to be improved on by your business. Should communication have occurred early, we could have avoided this negative review.
Submitted by TWH on Friday, Dec 15, 2023
Worked with Mike and his crew to replace all countertops in our house. Quote was professional, detailed, and timely. Everyone we worked with was incredibly nice, knowledgeable, and helpful. We did the project in two parts. The first part went absolutely seamlessly. The second part was a more stressful partly due to how tight our project fit on the slab we chose and partly due to an unclear install timeline. Mike had concerns with our slab and encouraged us to come look at the issues to make sure we were happy with the final product. We went out to the shop, reviewed the issues, and decided to move along as planned. They did an amazing job and were very pleasant to work with.
Submitted by Leia Neely on Thursday, Dec 07, 2023
Great place to go for granite countertops and kitchen remodels. Mike and his team at Treasure Valley Granite are the best! Fair prices, excellent product; excellent service. The granite was perfect, the fit was perfect, install of both sink and granite was perfect. They also took the time to answer all our questions and address all our concerns – Imagine that! A service and product business that actually provides real customer service. Mike and his crew accommodated my timing to coordinate with a cabinet and wood floor installation. Treasure Valley Granite worked with the contractors with no drama, no issues, and no egos. Very professional. Both the measurement and installation crews showed up on time, did a great job, cleaned up afterwards and answered all our questions. In short, I could not be more pleased with Treasure Valley Granite and I highly recommend Treasure Valley Granite. Phil McKay
Submitted by Philip Mckay on Wednesday, Dec 06, 2023
Mike was always prompt on communication and his installers were polite and very professional. Our new countertops look fantastic. Thank you again Mike and crew.
Submitted by Rob Conard on Tuesday, Oct 10, 2023
Win/Win. Mike and I initially had a small disagreement at the start of work, however he immediately called me back and proposed a win/win solution that scratched both our backs and saved me money. He was attentive and responsive through the whole process and I was thoroughly pleased with the solution, the installation and the quality of work. Kudos to TVG and Mike.
Submitted by Brian Loomis on Thursday, Jul 27, 2023
We recently had out-of-town guests visiting and noticed a chip in our quartz countertop after they left. I called Mike from Treasure Valley Granite and within a few days he had two of his guys come to my house repair the chip. Unless you knew exactly where to look, you’d never find the repair. Excellent work. On time and extremely professional. Highly recommended!
Submitted by Jm Dag Gon on Wednesday, Mar 29, 2023
Mike and his team were excellent to work with on our kitchen & bathroom countertops. We're happy with the finished product. We did have one material issue with a part of the bathroom vanity slab. While that should have been caught by our stone supplier and isn't completely on TVG they did step up and remedy the issue to make it right for us and keep us happy as a customer. The strongest tell tail of any business is how they handle an issue like that. For those considering TVG I'd tell you, that you'll be able to count on them to stand behind both their work and making you happy in the face of any unforeseen issues. Thanks TVG
Submitted by D on Saturday, Mar 04, 2023
We were renovating our kitchen and Costless (where we purchased from their large inventory of different types of rock slabs) suggested Treasure Valley Granite (TVG) to cut and prepare the rock for installation as a countertop. I can't tell you how fortunate for us that suggestion was! Mike Janousek did a remarkable job cutting and polishing the stone; Ernie Campbell was masterful in creating a template; Jeremy & Tristan did a great job installing the countertop. All in all, we couldn't have made a better choice; we are extremely pleased with the results! After a few months of installation, TVG still is available for great service and backs up their work; not something that is common these days! I can't recommend TVG enough!
Submitted by Lynda Alexander on Sunday, Nov 13, 2022
Mike and the team did a great job on our countertops. Good price, flexible and great communication. We couldn’t ask for anything more! Thanks again.
Submitted by Vikki Hanson on Tuesday, May 31, 2022