Darren an his crew worked their butts off to replace my Geo Thermal unit. I appreciate everything they did. They took care to keep my carpets clean, and and clean up. Everything they did was explained and the unit was checked out thoroughly. I am happy with the price of the Geo unit and the installation. I would recommend Pro Air to anyone that needs an AC, Geo or furnace. Thank you to everyone that got me back up and running.
Submitted by Les Siron on Sunday, Jul 14, 2024
My experience with Chad was Great! He is awesome. I like that he makes sure as a homeowner/ property owner that we have all the CORRECT information and knowledge we need that will help us in the long run. It’s really appreciated.
Submitted by Brandy Bennett on Wednesday, Jul 10, 2024
The tech was very nice, kind, and professional. He communicated well with me and administrative assistant was very kind, nice and professional as well. She called ahead to remind me and let me know when the technician would be arriving. I’m definitely going to keep using them for my air and heating needs and highly recommend them.
Submitted by Dewhitt Bingham on Tuesday, Jul 02, 2024
A lifesaver!! Our air conditioner stopped working the same day a heat advisory had gone into effect. I submitted a form late Sunday night requesting service, and received a call early Monday morning! I was informed of the overtime rates, with an option to have them come Monday night at OT, or wait until Wednesday for regular rates. Even a two-day wait seemed very impressive during this extremely hot weather! I thought for sure the wait would be even longer. I work from home so I opted for immediate service at the overtime rates. I was quoted a time between 5 - 9 p.m same day. At 3:30p, I received a call letting me know that they were ahead of schedule and could be here at 4:00! The service tech was very polite, very informative, and talked us through every step. He did not try to upsell us or overcharge with extra services. He was very honest with his opinion on what needed to be done and gave us options. He even told us when our dog got loose and was running around outside! ? Great turn around time, great service, would definitely use again!
Submitted by Jerrica Martinez on Monday, Jun 17, 2024
Hi. The repair man did his best with what he found out about the problem with my central air conditioning unit. He answered all my questions the best he could until we find out just what options we have. I have faith that the problem at hand will be resolved at the least expensive option. (A new squirrel cage then put back together). He assured me that you all will contact me as soon as you all figure out my options. I look forward to hearing back from you soon, please. Thank you.
Submitted by Michael Wilcox on Monday, Jun 17, 2024
Darren was my refrigerant tech. I was very pleased with the response time from Darren after I called in for service of my AC unit. He was friendly, detail oriented, came to my assistance in a short amount of time. Found the issue and even had the part on hand. Installed the part. Professionally kept me informed while at work.
Submitted by Rodney Mccartney on Saturday, Jun 15, 2024
The water was delivered on time and Chad, the driver was very cordial and efficient! The water needed very little chemical and is crystal clear after only 24 hours! Pro Air water is the way to go to fill your pool! There is an expense up front for the water, but it saves you money in the long term because you won’t spend money on chemicals! We live in the country where the well water is rusty and we usually can’t swim for a week! We can swim the day of the fill now!! I highly recommend Pro Air water service!!!
Submitted by Mary Kay Adamczyk Wonders on Saturday, Jun 15, 2024
I received duct cleaning service by Pro Air, Collin and Shawn. They arrived on time and worked efficiently to get the job done in a timely manner. After talking to them I was confident to leave them to their work without interruption. They were knowledgeable and answers all questions or concerns that I had. Just bought a house in the neighborhood and have been trying out different contractors across the trades to see which companies I plan to stick with for my needs and after my experience with Pro Air I put them at the top of the lease for all projects concerning Heating and Cooling.
Submitted by Jerry Gardner on Sunday, Jun 09, 2024
My A/C quit on me as the weather started to warm up. They were able to get a technician out the same night and I consider myself lucky to have had him out. He walked me through what he was doing as I asked questions, didn’t beat around the bush, and got my system what it needed to keep my family cool. We will be using pro air in the future for any maintenance and/or new systems for as long as we live in the area.
Submitted by Nathan Iloilo on Thursday, May 23, 2024