Submitted
by Adrienne Rosczewski on 02/03/2023
5 Star Review by Adrienne Rosczewski
I am so pleased with the service I received today from Pete and Omar. I scheduled a service visit last night and they arrived first thing in the morning to handle our obnoxious washing machine drain problem that’s been a thorn in our sides since we purchased our unit years ago. Not only were they kind and professional, but Pete walked me through all my possible options for repair. We live in a “quirky” old building that has a slew of plumbing issues, not including those within our unit. They gave me information about our drain configuration that other companies had not mentioned and knew exactly how to tackle the problem and give us an estimate. We had them rod our drain while we mull over the estimate and plan of action, and they went above and beyond. After discovering my supply hoses were on their last legs, they set us up with an extra durable set so they will ideally last for years. They bill by the job (which I appreciate given our building is old and repairs are sometimes more time-consuming) and took their time making sure their work was sturdy. Pete taught me about things as he went and alerted me to a valve issue (and other issues) that we’ll need to tackle down the road.
I was just remarking to my husband several days ago that there’s no integrity left in business, but Pete and Omar certainly reversed that opinion. This means a lot, especially being a female client who is used to being talked down to or brushed aside. Thanks, guys!
Pete and his team were awesome. Our dishwasher wouldn't run, except for one hour quick wash. Three different people gave three different diagnosis. Pete was the only one who caught a pinched copper pipe under kitchen sink. He assured that it was the only problem and dishwasher will run fine after the fix, that's exactly what happened. Easy appointment, free estimate, honest diagnosis and quick fix. I highly recommend them.
Submitted by Rajatha Priyadarshini on 07/18/2023
Highly recommend, called in and they were able to send one of the team members, Freddy, out within hours to come by and give a quote, and then Noah and Emmanuel came to do the work later that day, they were super thorough, kind, professional and quick! Super grateful and impressed on how everything turned out. Seamless
Submitted by Christopher Free on 06/17/2023
