We had some flooding after our sump pump got stuck, and we thought we could take care of it ourselves. Well, we couldn't and then we had MOLD! It really stunk (figuratively and literally). We got a few quotes, and Mila's was very reasonable. Alex was very responsive, both in person and via text. Natalie was so helpful as well. Mila's came out and took care of it within days, and they did a thorough job (and the workers were all super polite, fast, and diligent). Our house is smelling much better, and our basement is so clean. Thank you, Mila's! :)
Submitted by Wileen Pan on Sunday, Aug 20, 2023
My garden unit flooded with 6 inches of sewer water during the storms in early July, so we needed to act quickly to mitigate the damage. I can't thanks Alex + his team at Mila's enough for their hard work to get the unit dried out, sanitized, and renovated in an astounding 28 days. They were professional and clean, and were clear about next steps as each part of the project was completed. Alex was communicative and helpful throughout the entire process, and helped us pick out new items that fit the space. Even for an unexpected renovation, it was as painless as possible given their focus and top-notch work. We will absolutely be hiring them again for work on our building due to the excellent craftsmanship they provided and reasonable pricing, and would recommend them to anyone looking to renovate (unexpected or not!)
Submitted by Jade Kolker on Friday, Aug 04, 2023
This is an overdue review but I would be remiss to not share about our positive experience working with Alex and his team at Mila’s Restoration and Remodeling. Imagine walking into your basement and seeing water steadily sweeping through your entire floor. For first-time buyers, who had not even lived in our home for a full year, we were in shock and panic as we tried to salvage personal items and deliberate who to trust to deal with the impending repairs. We were lucky to find Alex who led both the mitigation and repair efforts with his team from September - October 2022. From the start, their professionalism, responsiveness and organization put me at ease. Alex gave us a thorough quote, patiently answered all our questions via email and phone, and guided us on how to engage with our insurance company. He was also willing to be budget-conscious and flexible as we began the repair process without compromising on the required needs. Through it all, he was communicative and considerate, giving us regular updates on progress and transparent why things could be taking longer (i.e supply shortages or when we wanted to make some cosmetic upgrades to our basement). This is very minor, but as an example of how considerate they were, his team always made sure to take off their shoes whenever they entered our home. Ultimately, they went above and beyond to complete the job within budget, and the quality of work was better than we expected. Importantly, for us, we feel like we found a contractor who we would trust with any future repairs in our home, and I would highly recommend Mila’s Restoration and Remodeling for your contracting needs. Before/after pictures attached: we are thrilled with our basement!
Submitted by Esther Lee on Monday, Jan 16, 2023