Submitted
by Alex Massey on 05/07/2024
5 Star Review by Alex Massey
Geoff is such an honest and careful craftsman. I had an 80 year old lock that broke causing the door to be locked shut. Geoff came out and carefully took out the broken pieces of the lock and opened the door. He then offered to try and source a replacement latch (not easy given the age of the lock).
He is clearly a skilled craftsman. I would highly recommend him and will be using him for any future issues
This regarding a recent experience with AAA Lock (Glenview - Waukegan Rd), Wed 12/20/2023.
I brought a key in to AAA lock, for them to make a duplicate. They made a duplicate key, I brought it home and - it did not work.
I brought the key back to the store, told the counter person that the key did not work, and they made another for me. I brought the key home, put it into the lock set and . . . it got stuck - and it would not come out.
I called the store and had a phone conversation with them, explaining that the key was stuck in the lock set.
Geoff, the owner . . . immediately drove to my home, in it in his service truck - and corrected the problem in about five minutes time.
it was a great customer service response to an unfortunate problem.
I would recommend AAA Lock to anyone
Submitted by Dan Honeman on 12/20/2023
Wow is all I can say. This place is like walking into hell. Look at the front of the building. Are you even open? Do you even care? Place has a strange odor inside. Service was horrible. This place used to be great and clean and didn’t smell when the father ran it. Enter if you must. Just bring nose plugs.
Submitted by Eric on 09/25/2023
Definitely check with AAA before going to the dealer for cutting and programming car keys. Had two different keys cut (Ford and Jeep). Fraction of the dealer cost, was in/out in less than 10 minutes, plus they also took the time to explain how the chipping works. A+, highly recommend.
Submitted by Chris Morgan on 11/12/2022
They have been in business for 50 years, so you know they are doing something right! I was in need of duplicate keys for 3 or 4 types of keys, some of which were extra small and extra large, and I wasnt sure that it would be easy to get them copied. I got immediate service and had all my keys in minutes. They then helped me pick terrific color coded markers to keep them all straight, and even put them on for me. While I wasn't shopping for licks or other accessories today, they carry a great variety.
Submitted by Tina Tranfaglia on 01/04/2020
