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Otis Elevator Company Reviews

Submitted by R H on 09/17/2019

1 Star Review by R H

Overall

Otis will absolutely service your elevator... you just have to pay for $850/hour, including their drive time from Indiana. Yes, you pay for them to drive, regardless of where they live. $2,500 to tell you that the power had been turned off and to flip a switch.

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5 Star Review by J Huot

Submitted by J Huot on 12/06/2022

1 Star Review by Christine

I would give 0 stars if I could. The repairmen at this company have absolutely no clue what they are doing. Have been out to the high rise I live in MULTIPLE times the past few months (so many times-I’ve lost track). Yet they keep breaking down- sometimes the same day that the repairs were done!!! Total incompetence by Otis and unsafe for the residents that live here. This company must think it’s name is the selling point. I would stay far away from this company. The name is not worth it.

Submitted by Christine on 06/03/2022

5 Star Review by Katy

Submitted by Katy on 02/14/2022

1 Star Review by Amy Pan

I have been lied to since managing a property that uses this company to service our elevator and I have to constantly follow up with them to schedule service appointments been told lies about who the inspection company is beware of this company every time you turn around they want to charge you for something else

Submitted by Amy Pan on 09/22/2021

5 Star Review by Joe Lentz

Submitted by Joe Lentz on 02/21/2020

5 Star Review by obsolete optics

Submitted by Obsolete Optics on 02/18/2020

5 Star Review by Vic

Quick response time. Techs are always helpful

Submitted by Vic on 01/22/2020

5 Star Review by Diego Fdez. Torres

Great people, great service??

Submitted by Diego Fdez. Torres on 03/06/2017