Submitted
by Anne Pierce on 06/04/2024
5 Star Review by Anne Pierce
Two technicians, Glen and Dave, were at our home for 8 hours today to repair our Kohler Generator. It was a hot day and there were cicadas everywhere. That did not slow them down at all. They worked very hard taking the generator totally apart and finding the issue and fixing it. They spent a lot of time cleaning the oil that had seeped out of the generator. When they were done everything was spotless and the generator works well. We are very grateful that we had these extremely professional gentlemen here to repair our generator.
In 2012 I had a 20RESAL Kohler 20kW Air-Cooled Standby Generator with a 200A Amp Transfer Switch installed outside the heated barn shop on my hobby farm. The generator is fueled by a dedicated 500 gallon LP tank and the 400 amp main panel in the barn shop also back-feeds my house plus 5 other outbuildings. BPS has serviced my generator twice a year since inception and it still runs like a Longines watch. All BPS staff are extremely professional and user-friendly.
Submitted by Gordon Neese on 04/30/2024
The technician was very thorough and professional. His service recommendations were meticulous and he explained everything very well. This was the first on-site visit and he was great. We look forward to years of service with this company. They also showed up on time and diagnosed the problem and left the generator in working condition.
Submitted by Martin Fitzgerald on 01/03/2024
Customer service is polite. The on-site service was thorough and job site was left clean. The gentleman was on time. This is a great company
Submitted by Paula Miller on 09/22/2022
They seem to be knowledgeable and outfitted nicely, but I made a mistake calling them for my residential account they charge commercial prices. less than 2hrs service with no parts or fluids $640 yikes
Submitted by Carmine Napolitano on 04/29/2022
