Submitted
by Monica Mariacher on 11/21/2023
1 Star Review by monica mariacher
I wish there was a half star to give, because a full star is definitely too much credit. I can't say this enough, the people who greet you in the front of the office are the face of your company. When walking in and being greeted in a rude demeanor, and then giggled at is more then disrespectful. I was very much interested in multiple generators and looked forward to purchasing them for my own company that is family owned. To say the least, there was a boy/man named Jim. He was very rude and seemed to not take any of the questions I had into consideration. He was very rude to his team members, that worked in the warehouse. As a company you work together. As a sales man I figured he would be more knowledgeable but instead he was just irritable. Business owners small and big, stay away. Hopefully they can get their management team under control, I will be taking my business elsewhere!
Don't go to Jim, by far the worst experience I have had. I can't imagine how he acts when customers are not around. Probably going to the BBB as well.
Not a professional place, they only care about paying them!! Disappointingly low customer service!!! Never, will l return! Better off shopping at Menards, Home Depot, or even Walmart!!!
Submitted by Dj Krazymm on 05/09/2024
Disappointing experience. The assistant at the counter treated me like they had better things to do at 7 AM. Will not return.
Submitted by Enrique D on 04/03/2024
The staff here is great! My husband has ordered many times from here and never once had a bad experience! The front desk is lovely and friendly.
Submitted by Kaula Uou on 01/11/2024
To whom it may concern.
You have a customer service tech. at the Roselle location that I would like to give a shout-out. Tony is a kind and very easy man to work with.
I am not a top-of-the-line electrician. Tony understands my lack of skills and makes it very easy for me to ask questions and get to the point of what I need.
I wish he could permanently be in charge of our West Chicago District 33 account.
Good job, Tony.
Submitted by Michael Grzegorzewski on 11/20/2023
