Submitted
by Marisha Humphries on 02/10/2023
5 Star Testimonial by Marisha Humphries
Prompt, reliable, & courteous service! I completed the online form requesting service late Monday night, was contacted Tuesday, and was scheduled for a repair appt for the next day on Wednesday. Allen arrived during the scheduled window of time. He repaired my LG front loader washing machine. He also contacted me later that evening just to confirm the machine was working correctly. Will definitely call him again if we need further service on our LG washer or our LG refrigerator.
Texting really is the fastest way to contact him. I got a fast response, he was out within a few hours, and fixed my fridge/freezer problem quickly. Luckily he's one of the few people in my area who can service my freezer. He's super friendly but still professional, and his prices are very reasonable. This was my second time calling him, the first was for my oven which again, fast response, out quickly, and fixed the issue with no problem. I recommend this place all day every day and will definitely call back for any appliance repair I need! Thank you!
Submitted by Tiffani Brock on 03/22/2024
If you ever need any type of stove or appliance fixed, please call Sun Appliance in Gary, Indiana. Blacked owned business, very good prices, very quick service. Mr.Allen was very prompt answering my text, he did the work so fast and he explained how to care for my oven now that it's fixed. Mr. Allen even gave me recommendations on how to fix my ice maker by changing the filter. He could he charged me to fix this. I will be using and recommending Mr. Allen and Sun Appliance Repair!!
Submitted by C Sanders on 11/20/2023
Very friendly man, but not too sure about his integrity. I was having trouble with my 5yr old LG refrigerator/freezer keeping things frozen. I called several appliance repair places to get someone to come look at it but not many places want to service LG or Samsung. Allen from Sun Appliance said he will come over and take a look at it but there would be $125 service fee that can be applied towards the cost of the repair. He came during the time frame he said. He came in, opened the refrigerator and freezer doors, looked inside, closed them, and said he can't fix it because it's the compressor. I asked him if he was sure it was the compressor and he said he was positive it was the compressor because I would have ice and frost built up on the inside if it was the coils. He gave me an entire explanation about LG's compressor warranty and how LG is still a good brand to purchase, then he charged the $125 for nothing, and left. My boyfriend came over the next day, vacuumed and cleaned all the dirt and dust in the back by the coils and the freezer has been working perfectly ever since, it even made ice. I wouldn't recommend Allen, he didn't make any attempts to fix it and charged the $125 service call regardless. To me, that's not honest practice.
Submitted by Dyan Colatriano on 10/09/2023
Mr. Allen (owner) was amazing! I called him around 10:00am to repair my Kenmore washer (8yrs) it was not draining all of the water from the clothes inside of the drum. Mr. Allen stated he would try to be here if possible today between 1-3 pm. He arrived at 12:00 pm (same day service) Great! Mr. Allen wasted no-time finding the issue (new drain pump),explaining my best options, and assisting me in making the best decision. The pump was replaced immediately and my washer is working just like it's new. He is very knowledgeable with years of experience. I will definitely use him again without any hesitation in the future. I will recommend him to family and friends. Thank You Mr. Allen for exceptional service.
Submitted by Linda Martin on 06/27/2023
My refrigerator needed a door replaced. It took a couple of weeks for the door to come in after being ordered. Allen kept me updated while waiting for the door to arrive, and as soon as it did, he came and replaced it. He was professional and friendly. Would definitely recommend and call him again for any future repair needs. Thanks, Allen!
Submitted by Stormy Duck on 06/25/2023
Having him come out for repairs of a refrigerator was well worth it. Very knowledgeable, courteous, friendly it is job in a timely manner. Did not have the part on board to fix the job the first time no one has all the parts you need on board most of the time. When he came back with the part few days later the job was done and the refrigerator has been working fine since. I recommend him to anyone who needs repairs done on appliances. And as he says in his ads 24-hour service. Well sometimes same day service. So he's good to his word. Thank you, Tom B.
Submitted by Tom Bachochin on 03/29/2023
I reached out to Allen YESTERDAY and he was available today. He was able to replace the igniter on our stove and it's working good as new! His service was great, and his fees are fair and affordable! I will definitely be utilizing his service again when needed!
Submitted by Carolyn Nicole on 12/15/2022
This is my second service with Allen. I sent a text last night when I noticed my appliance issue. I received a response early the next morning. I was lucky enough to get squeezed in same day and my service was quick, easy, and pleasant. He also took electronic payment so it made that super easy to. I’d highly recommend this company. He serviced my dryer but I also plan to use him for my fridge. Great service.
Submitted by Jessica Smith on 03/28/2022
