Member Reviews

5 Star Review by George Swartzell

Glass City installed my motorhome split windshield. Done quickly and professionally. I had been quoted a lower price by others who then backed out when I said "let's do it", but Glass City was not afraid to tackle the job. EDIT Now tha t the RV is repaired and driveable the windshield had begun to come out. At the time of installation I questioned them for not using any sealant. I was told that sealant wasn't required. After the windshield began to come out I reviewed the owners manual and it lists a number for sealant. Perhaps I should have looked before the install! I took the RV back to Glass City and the man ran a bead of sealer on it and told me that it is locked in and will not come out. It has now coming out the length of the side. I will not be taking it back but will instead have the windshield removed and reinstalled with the correct sealant. I have not contacted Glass City again no do I plan to.

Submitted by George Swartzell on Wednesday, Jun 12, 2024

Glass City, Inc.

1 Star Review by Jeramie Kelley

These people do not hold appointments , they were suppose to show up twice now for an estimate and were no shows both times , not even a call . I gave them the benefit of doubt the 1st time . I’ll be giving someone else my money now . Bad business !!

Submitted by Jeramie Kelley on Tuesday, Apr 02, 2024

Glass City, Inc.

1 Star Review by Giovanni Thompson

Literally have been trying get service for 2 months. Always told I’ll be called back and never received the call. Customer service terrible. Guy on the phone my name off the list to get an estimate because I called back to ask why I still haven’t received service or any type of estimate after 2 months. Hung up in my face. I wouldn’t advise anyone to shop here.

Submitted by Giovanni Thompson on Monday, Oct 16, 2023

Glass City, Inc.

2 Star Review by gary chan

The owner was smoking behind the store counter inside the establishment. There are 2 no smoking signs. He stared at me and asked, "What do you want?", when clearly I was bringing in a large broken window. He was unable explain how the windows are put together. He said he was too busy to explain. I was the only customer there. I said waiting 1-2 weeks would be ok with me.He said to go elsewhere if you need the window done in a reasonable time.. The person who referred me apologized to me and said that the owner is a raging alcoholic who only treat old customers well. The owner asked me why I'm arguing with his right to smoke in his establishment. I have allergies and I felt my chest tightening up there. I feel this owner is disrespectful to people in general. It is too bad. Because i was told this place was actually good. The only other possibility is the owner is also racist because I'm not white folk like him. I hope your experience is better.

Submitted by Gary Chan on Sunday, May 22, 2022

Glass City, Inc.

5 Star Review by Ashley Jarvey

Beyond happy! I fully recommend! Brought in an antique curio cabinet to get 2 pieces of curved glass installed and get a new front piece of glass. The guy was extremely knowledgeable. He told me things about my cabinet that we didn't know. My cabinet looks amazing & price was reasonable!

Submitted by Ashley Jarvey on Sunday, Jul 01, 2018