Aire Serve of Greenwood was awesome! I called and they had the service tech come out right away. Immediately upon entering my home he put booties on his shoes and got to work. He was kind, professional and explained everything that was going on. The service tech was not pushy at all and explained my options as well as explaining the maintenance service plan that they offer. I can’t recommend this company enough. They also sent me a picture of my service tech prior to arriving. Everyone was great to work with from the person who answered the phone to the service techs. Use this locally owned business!
Submitted by Melissa Rosa on Monday, Jun 17, 2024
Isaiah did an amazing job servicing our AC. Friendly, professional, and transparent in everything. Truly his customer service was above and beyond exexpectations.
Submitted by Chris Pryor on Tuesday, Jun 11, 2024
A++++++ 10/10 service. Isaiah went above and beyond making sure our AC was up and running quickly. Super transparent with everything including repairs and pricing and answered any questions we had along the way. Highly recommended!
Submitted by Cody Tolliver on Friday, Jun 07, 2024
We have an older A/C unit . Needed a new motor . Which resulted in a circuit board and other parts . Three trips total in the same day . The technicians stayed with it till they got running . Was no additional charge for the other trips and parts from original quote . The technicians were on time . Clean and professional service
Submitted by Wesley Barber on Tuesday, Jun 04, 2024
Aire Serv turned out to be a very thorough and professional company that will actually fix your heater and not just try to sell you a new one. Just had Aire Serv work on my air conditioner, again they pulled a rabbit out of a hat and saved an aging system. Very good company and an honest one.
Submitted by Jo Eckerman on Tuesday, Apr 23, 2024
We’ve been using Aire Serv for a couple of years now for our Heating & A/C needs. They installed a new furnace last year at what I thought was a very reasonable cost. Their technicians are always friendly, smiling & very good at explaining what is being done. I highly recommend them!
Submitted by Sharon McCormick on Wednesday, Apr 17, 2024
I had my ducts and dryer vent cleaned. One of the guys told me that how they clean the dryer duct is completely different from the house vents. That they use a different attachment. That guy left and the other one used the same air attachment on the dryer vent. The night after the cleaning I used my dryer and the newly cleaned vent was actually clogged completely. I called and they said they would come out the next day. I sent a message asking that a flexible camera be brought with them so I could see that the ducts were actually cleaned. They showed up and did run a different attachment and unclogged the dryer duct. They had taken the screen from the dryer vent outside and I asked that they bring it back. They said they would but it's been more than a week and they have not. Because of all of this I called a couple of other duct places and I was told the most important step when cleaning the house ducts is that the other ducts are sealed as they are cleaning each one. They did not do this step. And since no camera was brought for me to see in the ducts I really have no idea if the ducts are actually clean. I can't say that they are not clean but after the dryer vent I do question if they are. **Added photos of my invoice
Submitted by LG on Thursday, Apr 04, 2024
Aire Serv did an amazing job at cleaning our ductwork! Very efficient, very clean, very professional. Brian took time to answer all my questions and didn't make me feel like it was a hardship to do so. I highly recommend them and we will definitely be using them again!
Submitted by Naomah Crowder on Friday, Mar 08, 2024
Great communication & assistance from the office staff! Brittney & Melissa have been wonderful to speak with by phone! Blake was sent out to my home the same day I called (due to AC not kicking on). Blake explained everything so well & was very professional, outgoing & polite! The very next morning, Brian & the two gentleman with him, installed a new HVAC system & were VERY professional & did a OUTSTANDING job of completing everything (ALL THE WAY!! Not Half way. That is rare to find a company that takes that much pride in their work these days)! They all were great at explaining things through the process, and left my home a bit cleaner than before they started! I look forward to continuing to do business with Aire Serv in the near future & beyond!! :)
Submitted by Shelly Scott on Friday, Aug 25, 2023