Technician arrived as scheduled. He introduced himself (Khuma) and was respectful of our home (he wore booties).He worked methodically to find the issue. He explained what the issue was and what to expect to repair. Very satisfied with his performance.
Submitted by Michael Crawford on Wednesday, Jul 10, 2024
AC went out Sunday PM. Called and friendly scheduler got us worked in within 24 hours. Lal Khuma was the service technician. He was polite, knowledgeable, and got the job done! Signed-up for the 1-year service plan, too.
Submitted by Archer Rose on Monday, Jul 08, 2024
I’m a truck driver, my delivery appointment was for 0800. I arrived the previous night at 2345 and was able to park onsite, on the far side of the drive so as to not be in anyone’s way. There’s enough room for maybe 2 trucks there. I was able to check in at 0600. It’s a little tight to maneuver inside the fence, and you have to blindside back for part of it, but it’s doable. It’s currently 0636, and they’ve been unloading the trailer since I chocked the tires. Very friendly people here. They don’t mind early delivery, which is always a good thing. Oh, yes, that’s baby Groot in my windshield. It’s not cruelty, he loves that spot lol.
Submitted by Jeff Mitchell on Monday, Jul 08, 2024
I recently had a great experience with AirTran. I called them on a Friday because my AC had stopped working, and the next available appointment was the following Monday. The technician, Jordan M., arrived on time and was very polite and professional. He quickly diagnosed the problem and had it repaired within 20 minutes. I'm very happy with the service they provided and would highly recommend them.
Submitted by Hossein Baninajar on Tuesday, Jun 25, 2024
The technicians are fabulous! My my house was built 6 months ago and my AC doesn't work. I tried to scheduled someone to come out and repair and the first available appointment is more than 3 weeks out. It is HOT. And when I contacted customer service, they tried to upsell me and say I could maintenance faster if I pay a monthly fee!!! And Steven ( the sales guy) was unbelievably rude and condescending.
Submitted by Tiffany Ingersoll on Wednesday, Jun 19, 2024
Have been using Airtron to service my HVAC system since we moved into the house 5 years ago. They have consistently done a thorough job on preventive and remedial maintenance. Their service techs have been courteous, professional and friendly.
Submitted by James Fleming on Tuesday, Jun 11, 2024
Needing to replace your air conditioner and furnace when it is 80+ outside is never fun, but Airtron made the process so easy and affordable. All the team members we worked with were amazing, Mike Hogan, Herbert Jones and the install techs were friendly and quick to respond. Call Airtron for your next service need!
Submitted by Amy Springer on Monday, Jun 03, 2024
Called Airtron due to missing fasteners on HVAC cover and Michael B arrived to inspect and assist . He not only replaced screws but offered to do a maintenance check and cleaned out some debris and cleaned the coils. He was extremely professional and polite. We had been told on the phone earlier that a maintenance check could not be available until mid June. It is customer service like we experienced today that builds loyalty to a company. Very satisfied customer.
Submitted by Scott Janke on Saturday, May 11, 2024
Airtron Technicians, Chris and Wes arrived slightly ahead of schedule and within 3.5 hours they had replaced our furnace and air conditioner with a new high efficiency Bryant gas furnace, evaporator coil, and air conditioner. They were polite, respectful of our home (the wore shoe covers in the house), and left absolutely no mess. I will recommend Airtron to anyone needing a new system.
Submitted by Troy Rector on Thursday, Feb 15, 2024