We have had our pool for 3 years. Ignoring how terrible the experience of the install was, every year things are broken. This year they stopped fixing it. Our travertine is cracking everywhere. The pool features don’t work. The control box works about half the time. The app for the control box works inconsistently. They have a key employee named Terry. He is awesome. Otherwise, I’m so frustrated I made a six figure mistake with this company. Update: ownership has changed and new ownership has vowed to be here to help with issues.
Submitted by Joe Speicher on Thursday, Jun 06, 2024
In the market for a pool installation and Trevor was the first to respond, first to make an appointment and was so professional. Customer service is everything to me and I have zero doubt in their professionalism, and desire to jump right in to take care of the client's needs! Impressed!
Submitted by Terri Clark on Thursday, Jun 06, 2024
Trevor and the team were absolutely wonderful. I highly recommend.
Submitted by Austin on Tuesday, Dec 26, 2023
They were a great company to work with. Were on time and respectable. Highly recommend
Submitted by Haley Coovert on Friday, Dec 08, 2023
The best in the business! We were having major trouble getting our pool cleaned this season and these guys jumped right in and had us going in 3 days, HIGHLY Recommend!
Submitted by Fishing Felix on Tuesday, May 16, 2023
Professional, reliable, honest. They show up when they schedule, do a great job opening and closing our pool. Looks how great my pool looks! They closed it last year and this is one day after opening.
Submitted by Jennifer Bailey on Monday, Mar 13, 2023
Quality and professionalism. These guys Kept things on schedule. We couldn’t have been more pleased. I recommend them to anyone looking for a pool!
Submitted by Gage Nitzschke on Monday, Feb 27, 2023
York Pools are simply fantastic; they did an excellent job on the installation of our pool and have done everything possible to keep us active for the last three years through mice nesting in the heater to me messing up my chems! They're simply wonderful.
Submitted by Alistair Tutton on Wednesday, Mar 02, 2022