Submitted
by Nick Hanna on 05/01/2024
5 Star Testimonial by Nick Hanna
Our experience with JoCo Siding & Window was excellent. We wanted to replace our sliding glass door and several windows, and they promptly sent Jeremy out to show us our options and give us a quote. There were no sales gimmicks or tricks - the cost, timeframe, and work quality were exactly as promised.
The team that installed our door and windows was great. They showed up on time, they communicated with us throughout the project, and they cleaned up their workspace when they were done. And best of all, the new door and windows look fantastic with the workmanship and quality that we expect. They went the extra mile to make our interior and exterior trim match the rest of the house.
We will be using them again for our future projects.
Needed to update our front siding to bring the house into this century and Johnson County Siding delivered. They were in and out in a few days with good project coordination and communication. Every time I stepped outside to look at the progress, the workers asked if I had any questions and took the time to walk me through how/why they install things certain ways. As you can see in the photos, they really put new life into the house and it looks so much better. Would highly recommend their siding services.
Submitted by Preston Ryan on 07/25/2024
These guys do a fantastic job. They’re thorough, professional, and left our home cleaner than they found it. Absolutely love our new windows, the whole team from Jeremy at quoting to Story and his team for install made the process very painless. Great attention to detail too - the window trim they had to replace around a very large half round looks better than the original!! Highly recommend!!
Submitted by Amanda Williams on 07/24/2024
I discovered Johnson County Siding & Window Co. at a home show in the area. It was easy to set a quote appointment (and reschedule it when I had to) for replacement home windows. Our salesperson was efficient but also answered all of our questions. He was not pushy and did not pressure us with a "you only get this lowest price if you buy today" tactic. In fact, he adjusted the bid many times along the way as we asked to see different options, consider different payment plans, etc. The installation was rescheduled from its original date, but all of the interactions with company representatives were pleasant and helpful. There was a bit of a miscommunication regarding financing needs, but, again, everyone was polite and helpful as we worked through that. The installation crew was just as polite and efficient, and they communicated with us throughout the day of our installation. The house was clean when they left, and we only had to do some follow-up cleaning that I would describe as normal and expected following a home project like window installation. We still have some home projects on the horizon, and we plan to work with Johnson County Siding & Window Co. in the future.
Submitted by Marie Dispenza on 07/24/2024
It was time to get rid of the builder's grade sliding door leading to our patio. The project began with calling three companies with product lines we'd be interested in having installed. Of the three companies, two were high pressure sales. One even stated that all deals would be off the table if I didn't sign up then. The salesman for Johnson County Siding and Window listened to what we wanted and discussed the needs of replacing the sliding door, adding a transom window, and talking about what that would mean both inside and outside the house. Additionally, they do NOT contract out labor. Instead, their crews are part of their business.
This job was a challenge and a test of going with the flow for Johnson County Siding and Window and us from the beginning. The transom window arrived broken. Clearly the finishing nails in the factory were put in too close to the glass ultimately cracking it. Then the door had to literally be built. We had a discussion with Johnson County Siding and Window to go ahead and install the door and broken transom which was a measured specifically for our needs), and then to order a replacement transom window. When cutting out the wall for the framing, we found a wire going over the door where the transom window was to be inserted. No problem, Johnson County Siding and Window has connections with a fantastic electrician in the area. As luck would have it, an appointment cancelled, and the electrician showed up in great time to fix the wiring situation. The crew worked long and hard to get the door built and put in. They did a great job painting the outside and putting in a new outer header over the door that matched the header size over the windows. Nice attention to detail.
Where you really need to evaluate a company is on their follow through with issues. Johnson County Siding and Window did an exemplary job with all issues that arose. Getting the replacement transom window took quite a bit of time. This was not due to Johnson County Siding and Window. Instead, due to the door company's distributor. We also felt something was a bit off with the door. Johnson County Siding and Window helped set us up with a company warranty specialist. The specialist noticed the door weather stripping was installed incorrectly. No worries. Johnson County Siding and Window made it right.
Bottom line, if you find a company that maintains its own crews (no contracting), has contacts in the area to handle surprises (most construction work has at least one surprise), a willingness to answer your questions/calls/concerns, and stands behind their work, this is a company you should hire. Throughout the entire process, Trista was incredible. As we dealt with every hiccup, she was my go-to person. Donny was great handling the fixes, and the initial crew was hard working and kept a clean worksite.
Would I go back to Johnson County Siding and Window? You bet! They stand behind their products and work. This is a company you can trust to make sure the job is done correctly, and the customer is satisfied.
Submitted by Melinda Keil on 07/09/2024
We own a 38 year old detached building that is both a garage and storage area. This building survived well over the years despite never getting much attention from previous owners. For example, the siding was rotting in places, the windows were archaic and leaking, the garage door was warped, and the entry doors were rusting. We contracted with JoCo Siding & Window to replace everything on the exterior. Since the building is prominent to our landscape, we decided to remodel it with the best materials. And this is where choosing a quality contractor makes a difference. The proper application and installation of material is just as important as the material itself. JoCo Siding contractors did an expert job on every phase of this project, meeting our high expectations and sometimes exceeding them. This is a 5-star company.
Submitted by David Little on 06/23/2024
The windows turned out okay after a few hiccups and an extra 8 hour day to fix some problems. As for the exterior paint job… photos speak for themselves.
Edit: Based on the response I believe more details were wanted. When my husband got home from work he noticed the interior trim for the sliding glass door was not caulked, the exterior trim in the back was painted the wrong color (even though we offered our paint they went out and bought a different paint and used it which was wrong).
One window was almost impossible to open. They cut wires to our whole home security system without asking, they mad a “judgment call.” I was left to fix that in my own, having to cute out drywall and replace patch and fix it. While my husband did the walk through asking why all this would be wrong he asked to see the pictures he was promised they would take of the wood with windows out to make sure there was no wood rot. When he asked to see those pictures he was told that they didn’t take any but the project manager really trusts his people so the project manager believes his guys (it use to pour water in our house when it rained, pictures that I was promised would be nice).
Then we got half screens installed and my husband asked why not full screens. He was informed by the project manager and general manager it was in the contract so he asked for them to show that. It wasn’t in the contract after all they said. Seemed like lie after lie was told. When they came back they told me they couldn’t caulk interior trim because it was to difficult do, so that to was also my husbands job to complete after the fact.
Submitted by Jessie Huffman on 05/30/2024
JOCO window and siding, did a fabulous job on our home. We got new windows and new siding. Our home is over 113 years old. And they made our home look brand new. They were professional, kind and polite. And their crews worked hard every day they were here. And addressed any concern I or my wife had, explained the process every step of the way. Thanks to Nick and all or the employees for our upgraded home. It's beautiful.
Submitted by Craig Nichols on 09/21/2023
