Submitted by Dylan Min on 05/20/2024
I first seen these guys work on a gym in Kansas City and was very impressed with their work! I had them come out to Legacy Tint and Audio to redo our garage floor and they were very professional and very knowledgeable. We decided to go with an epoxy floor that has red,white,black and, chrome stripe/waves on the floor with a gloss finish and they delivered! These guys are NEXT LEVEL for the Midwest flooring industry! Would highly recommend these guys for any floor remodel they offer!
DO NOT hire these guys. They will talk terrible about their competition nonstop, are unethical, and will not stand behind their work. We asked if they had insurance and they provided a fake certificate of insurance when they hadn’t they were cancelled 6 weeks before for not paying their premium. Below are pictures of our floor drain that they clogged up with epoxy. It ran under the drywall and into the drain. After they were advised of their mistake and sent pictures, they stopped answering their phone or responding to texts. When they get bad reviews they shut off the review section of their Facebook page.
Submitted by Carrie Bates on 08/12/2024
Drake and Eli are great salesmen but buyer beware. We were pleased initially with their work. That was until approximately 4 weeks after the project. We went into our utility room and realized there was water everywhere. Upon further investigation, we realized that epoxy had ran into the AC floor drain. We had to get a plumber that had to jackhammer out the concrete around the drain and replace the drain tile. When I calked to let them know what happened, and I understand that accidents happen. Drake started making excuses and never took responsibility. I told them that due to the cost and them refusing to pay for the situation, I’d have to file a claim against their general liability policy they provided. The next day I went to file a claim and their insurance said, “we are sorry sir, but they haven’t had insurance since May 4th due to nonpayment of premium.” I asked them to check again since they provided a certificate of insurance on June 26th. She looked again, and said the certificate of insurance is invalid, they do not have coverage. These guys will promise you warranties, provide you invalid insurance, and will stop answering your calls or texts once they are paid. Hire these Onyx Luxury Epoxy at your own risk!
Submitted by Ty Bates on 08/08/2024
A couple of years ago, we were in the middle of remodeling an old bar space and didn't have the funds to install a new bar top in our secondary space. The Onyx Luxury Epoxy team saved the day by helping us transform the space with a customized bar that was even better than a brand new option would have been AND it was at a price point we could actually afford at the time. I would recommend Drake and his team to anyone needing any kind of interior luxury finishes that won't bankrupt you and will stand the test of time.
Submitted by Taylor Mingolla on 05/15/2024
Working with Eli and Drake was incredible! The work was done in a timely manner and the quality of work is top notch. They worked on my garage and were able to make it look brand new! I had some large nails sticking from the floor because there was a previous shelf installed in the garage that I had removed. They were able to remove those nails and fill it with no issues. I wasn't even able to tell that it was there previously. The work makes cleaning the garage easier to do and would definitely hire again for future work as needed. Very nice guys as well!
Submitted by Adora Yang on 05/10/2024