Submitted
by Pam Feller on 04/01/2024
5 Star Testimonial by Pam Feller
Thank you Champion for creating yet another sunroom for us! We absolutely love it! Due to various moves, this is our 4th Champion all season room and it has once again, become my favorite room in the house. Josh is awesome to work with and I personally, wouldn't want anyone else installing for me. He makes it smooth sailing from start to finish. Thank you, Champion!
Very disappointing experience and buyers regret. We had 27 windows and one door replaced by Champion in March 2024. Overall the windows seem really cheap. The first week all the handles on our casement windows fell off. I don’t even like opening the windows because they seem so flimsy.The exterior is a bronze color and is already chipping off. Around the windows and door already need to be recaulked. All the upstairs windows are missing the caps that hide the screws and holes. One window is a discolored yellow on the inside. The door handle is the wrong color and the lock is bent. We’ve had two service appointments to install a screen that we never received and to replace another damaged screen and the service person never showed up or called either appointments. Overall I’ve never been so disappointed with a purchase or company. I feel like it was a huge waste of money.
Submitted by Heather Holloway on 06/25/2024
Champion was very easy to work with and promptly responsive to any questions I had. This was an insurance claim and they worked directly with the company to resolve any issues. The rebuild was done efficiently and done with quality materials. The employees doing the construction were very friendly and always explained what they were doing and how the job was going. This rebuild presented some unique challenges and Champion met them head on.
Submitted by Jean Campbell on 06/04/2024
Working with Ryan was great. He listened to my concerns and addressed all of them. He was no pressure and came in with a quote that was less than what i anticipated. Hopefully the installation will be as outstanding as Ryan was
Submitted by Gary Burtt on 05/03/2024
Ryan's presentation was very informative, the quotes he gave us matched up with other companies selling inferior products. The promos available that day along with great financing is what sold us but Ryan made us feel very comfortable with our decision to choose Champion for our new home. He's very personable and knowledgeable about the products he's selling and we're looking forward to working with him.
Submitted by Amanda on 04/10/2024
I am buying my windows from Champion because what I had read prior to my appointment. The Salesman was spectacular. He had 18 years of experience; listened to what I wanted; and didn't try and talk me out of what I wanted. I gave him my requirements and he made the suggestions to fulfill the requirements. I would suggest this salesman for anyone wanting an excellent product.
Submitted by Carol Hoffman on 03/13/2024
We love our windows! Salesman was awesome and the experience was great. The installer, Rigo with Allied Construction did a great job installing them. Would highly recommend them both!
Submitted by Austin Jones on 01/06/2024
Ordered 9 windows from champion about September. I was told they would be about beginning of December when they would be installed. The installation manager called me right on schedule and was very easy to work with. The installation team was on schedule and the work was done in 1 day. They did an awesome job and they look/work great. I told them about issues I was concerned about like sill slope and saving a stained glass panel I had and both were addressed perfectly. I would recommend the installation team. They really did a great job!
Submitted by Ben on 01/10/2023
Everything up the physical installation of my windows was professional and seamless.
Setting up the quote was easy and fast and they kept me up-to-date in the status of my window production.
The day came to have my 8 windows installed and the two men were not the most professional. One was clearly in training and the other was annoyed to have to deal with training him. Their interactions made me feel uncomfortable.
The quality of the installation job is very concerning to me. If you review the photos, when they cut my
old windows out, they did so haphazardly and then just sealed their mess ups with clear caulk. Then my front window screen is not properly installed and is hanging crooked. When I asked the installer about it, he said it was a sliding screen. I wasn't able to look around a ton when they finished because it was 730 pm and I was in the middle of feeding my kids and getting them to bed. When I was able to go "slide" it back in place I realized he lied.
They did clean up when they left but as it stands now I wouldn't recommend them at all. I have serious concerns that I'll have water damage from them just filling holes with caulk.
Submitted by Rachael P on 09/18/2022
