Submitted by Laurie MacKellar on 03/13/2024
I really like BCPC, they are thorough, knowledgeable, the owner is extremely knowledgeable, a researcher, and a problem solver. Scheduling is easy, they have been very reliable, they work around my work schedule. Prices very reasonable. My third exterminating company, and my first experience with a smaller local company. I highly recommend
Poor customer service with half @ss operations. Very scammy business practice. When I purchased my home there was evidence of termites. The seller treated the issue, using this company. I got a letter in the mail a year later requiring an annual inspection that would cost $140. If this inspection was not done it would void the warranty. So the idea is to pay for the service twice over the span of 10 years for nothing. The individual that came out to “inspect” my home never went into the crawl space. The crawl space is where the termites were. Avoid this scammy organization.
Submitted by Jerry Lanham on 05/13/2024
Chris was a very courteous gentlemen. He was on-time, did a fine job inspecting under the house, and gave us the “ok” for another year as bug-free. He even helped me remove a snapping turtle in the crawl space opening!
Submitted by John Bradshaw on 05/07/2024
Our home inspector recommended this company for our termite inspection in February of ‘22 and our property passed with flying colors. Imagine my surprise when we had our deck replaced last week and discovered a long term infestation that had damaged the support beam to our home. I reached back out to this company for assistance and didn’t even get a call back. They just asked if I wanted them to come and treat my home. If you’re in the market for an inspection, be cautious if you use this company.
Submitted by Scarlett Lester on 04/24/2024
Ethan did a nice job. He was pleasant and focused on his work. He listened well and covered the special areas I look to have done. I did notice the monthly fee went up- I was not made aware of that!
A side question - I would like to find out if I could buy some of the mole killer worms to fix a mole problem? I have a dog and have to be careful where they are placed in the holes! Please advise!
Submitted by Duke Dahmen on 03/04/2024
Steve is great! He was efficient but also spent the time I needed for him to spend to complete my job. He offered me other services, but did not pressure me at all.
Submitted by Karen Bonn on 02/06/2024
Our service person is friendly and knowledgeable. Appointments are always prompt. We’ve been using them over a year and have had no issues. Highly recommended.
Submitted by Owen Mckinney on 02/01/2024