I just purchased a GENERAC stand-by Generator from Bright-Gen, Inc. The entire process was seamless from start to finish. I met with George (the owner), he did an onsite inspection and provided a quote. I approved it over the weekend. They started on Monday, worked Tuesday and came back on Thursday when the Inspector was available and to finish up. I received a text prior to them coming telling me when they were going to arrive and what they were going to do. They were on time and I did not have one (1) issue the entire time. I am very pleased with my purchase! Thank you George, Chaise, Tac & Jeremiah! Great job!
Submitted by Ray Lackey on Saturday, Oct 05, 2024
Completely satisfied. Excellent customer service. Plus, everything that they did, they double checked. Were on site when promised and were careful of our house. Work was as promised with no hassle. Price was right. This is the company you want to install your generator.
Submitted by Colleen Tocco on Monday, Sep 16, 2024
George and his crew made the buying experience painless. After getting the generator connected to the house, we experienced a code with the generator. Chaise, the installer responded quickly to address the issue. He even called me on a Saturday after installation and informed me that the code issue had not been corrected and that he was at my residence to fix the issue. To me, that is excellent customer service. In addition to great customer service, the total installation cost came in less than quoted. I would recommend George to anyone wishing to purchase a whole house generator. Thank you so much.
Submitted by Ricky Yates on Thursday, Aug 01, 2024
Chase was a very knowledgeable and fantastic service tech. He represents your company well.
Submitted by Diane Ange on Thursday, Jul 25, 2024
Chaise was on time & very courteous. He explained procedures & steps that were being taken to isolate & rectify the problem. This young man is an asset to Brite Electric & I do hope in the future that he to will be the proprietor of his own company.
Submitted by J Hardin on Thursday, Jul 25, 2024