Submitted
by Kevin Scalf on 09/11/2021
5 Star Review by Kevin Scalf
I tried all summer long to get my pool clean and was getting desperate. I went to Geddes and Charlotte (I think that was her name), asked me a lot of questions about what was going on with the pool and she figured out two things that no one had come up with before.
A week later my pool was and still is crystal clear.
I'll go to Geddes for all of my pool supplies from now on.
Legit just watched a Hispanic guy in their truck throw a big squirt gun beside the parking lot at rocky top shell in lancasyer and drive off. Littering is gross but to leave a huge think of plastic in our neighborhood? Yeah I’ll never hire yall with that attitude
Submitted by C Byrd on 08/12/2024
We hired Geddes to open and maintain our pool this year. They came out to open the pool and after they left there were multiple jets that were missing, items that were not screwed in all the way or crooked and they did not clean the pool. They also did not have any knowledge about our auto fill feature versus using a hose to fill up the pool. I went ahead and sent payment in for the opening because I figured they would be maintaining our pool and would fix those items the next time they came back. When I inquired about why they didn’t clean the pool during the opening, they said that it has to be requested as that isn’t part of their regular service. I was surprised because I thought opening the pool meant it would be ready to swim. They came out 2 other times to check the water and put in the chemicals. They did not fix any of the items that were done I correctly during the opening. My husband was feeling unsure about them so took a sample of water to a pool store. They tested the water and told us that we were at a 40 out of 100 on water quality and it was not safe to swim. My kids had been swimming in that water already. We had to add over $270 of chemicals and salt to get the water to the correct ph. The lady at the pool store said she didn’t think that they were treating it like a saltwater pool which I had told them on the phone when we hired them and they should be able to tell from the equipment. When one of the guys was here doing the maintenance, he was smoking. The pool was never cleaned well and they did not brush it. I requested a call from a manager or an owner and have never heard back.
Submitted by Jill Mischner on 05/27/2024
I love the staff at Geddes Pool. They sell you everything you need, and nothing that you don't. They are always friendly and helpful.
Submitted by Brian Goettl on 05/25/2024
They did an awful job opening my pool. I had to contact another company to straighten out their mess
Submitted by Deanna Bazzell on 05/18/2024
We recently bought a home with a pool, and while excited to have one, soon after moving in I realized I had zero knowledge on how to maintain it.
I reached out to Geddes pools and talked with Charlotte on the phone for way longer than I probably should have, her answering every question I had and making several suggestions on how to maintain my new pool.
I arrived at the Geddes pool location and found everything I could ever need to take care of my pool was there and in stock. Charlotte assisted me again, and when I left I finally felt like I understood how to take care of my pool with confidence. Charlotte and the rest of the staff at Geddes went simply above and beyond helping me out and I left not only feeling taken care of, but like I had made some new friends.
I highly recommend Geddes Pools!
Submitted by Jason Huber on 07/31/2023
The price of their services are fair and the quality of their pools are very good. I had a mostly positive experience with Geddes. The only draw back was the lack of communication with their pool installer. Though he is a contractor and not a Geddes employee, he is their only installation option so he is an extension of the Geddes service. My criticism is that it took 7 weeks from order date to installation, with almost no contact with their installer. Had it not been for this, I would give Geddes 5 stars.
Submitted by Travis White on 06/04/2020
When we purchased our home six years ago, the previous owner indicated that Geddes Pools had serviced the pool. It was a good recommendation.
We have had them open and close the pool, do several repairs, and depend on them for water analysis and miscellaneous advice. What I appreciate very much is that I am never pressured into buying chemicals and other items I do not need. I feel they are honest, courteous, and knowledgeable.
Submitted by John Lee on 06/02/2020
