Let me just take a minute to tell you how wonderful this company is. 4 years ago I bough flooring from them. It started coming up. I called, they came and made it right. A special shoutout to Amber who shoved my problem quickly wit no hassle, and to James who is doing a tremendous job on installing the new floor. Let me emphasize, THIS WAS NOT CLARK DUNBAR’s fault.. It was the manufacturer, but Clark Dunbar made it right. Thank you so much. I would use them again for any flooring need.
Submitted by Carol Allen on Tuesday, Jul 30, 2024
Great customer service with lots of different floors to choose from.
Submitted by Jennifer Tarkington on Saturday, Jun 29, 2024
Love their work
Submitted by Teleco Cydon on Saturday, Jun 29, 2024
Great customer service!
Submitted by Joe Koelling on Saturday, Jun 29, 2024
Salesperson wasn't people friendly and didn't know his job very well but we did make a purchase. I've been going there for over 40 years with great customer service.
Submitted by Glennie Lavalais on Tuesday, Nov 07, 2023
Overall a good customer experience. Sales staff were friendly and helpful. Would use again if the need arises.
Submitted by Richard Curry on Monday, Oct 10, 2022
The contractors they hired to install my flooring are the epitome of unprofessional. During the 4 days they were installing the flooring we were treated to them smoking in the garage and casually discarding their butts on the driveway, ripping the door stop out of a floor board in the master bedroom, and disabling a smoke detector that was wired into the home security system by ripping the power wire out of the ceiling. There was also a misunderstanding regarding how the carpet that was removed should be disposed of, but (as stated above) was a misunderstanding and has been resolved. I strongly recommend purchasing just the flooring from these people and not having them install it.
Submitted by Matthew Foshee on Friday, Sep 30, 2022
I purchased flooring from Clark Dunbar. the salesman was informative and knowledgable. the flooring was beautiful. Installation was on time and fast. However when a problem arose in August and the floor started peeling and cupping I was told that a company rep had to come out to evaluate the problem. After four weeks still no rep. Hurricane Delta flooded the house and when contacted about the problem I was told "It is flood damage and not my problem" NO refund on flooring damaged Before the flood. In my opinion that just aint right
Submitted by Ed Atwood on Wednesday, Jun 09, 2021
Rhonda helped us and she is very knowledgeable, she protects your money, and is honest. We had went to some other competitiors but we deceided to go with Rhonda and her team. They showed up installed our floors and carpet and we could not be happier! I highly recommend this place. Thank you to the great team that took care of all of our needs. All of our questions and concerned where answered and they got the job done in a couple of days.
Submitted by Teresa C on Tuesday, Aug 13, 2019