Member Reviews

1 Star Review by Quanah

The MOST HORRIBLE customer service. They recommended and installed parts not compatible with my generator. Charged me for a replacement + labor after it failed and all of that took over a month to complete DURING hurricane season. I would never ever recommend this company, not even to my WORST enemy. Office staff is passive aggressive and field techs are just a hair above mentally disabled. Do yourself a favor and shop around. I promise you’ll easily find better service elsewhere!

Submitted by Quanah on Sunday, Sep 08, 2024

Arcco Power Systems

1 Star Review by D L

Ran by people who lead with emotions over logic and reasoning. BEWARE!!!

Submitted by D L on Thursday, Aug 15, 2024

Arcco Power Systems

1 Star Review by Rex Peek

Do NOT use ARCCO for ANY of your generators needs. My first call, I had to setup an account. Days later, they emailed and said give us your credit card for a service call at 3 hours minimum. After I sent my credit card info, SILENCE. I emailed to setup a service call.... got NOTHING! I have a 48kw servicing the house (7000sq) and a 28KW servicing the barn. ARCCO has no interest in servicing YOUR needs. GO ELSEWHERE! I did......

Submitted by Rex Peek on Thursday, Apr 27, 2023

Arcco Power Systems

5 Star Review by Sophie Sanders

Had so much fun

Submitted by Sophie Sanders on Sunday, Oct 02, 2022

Arcco Power Systems

1 Star Review by Nathan Gordon

Horrible. We are trying to get parts to service our generator and gave them a list of the parts we needed. Waited outside for FOUR HOURS for them to tell us they had no parts. Shame on them and I will make sure I post this everywhere I can!! Find another company that wants to take your money and help because obviously they DO NOT. shame on you ARCCO

Submitted by Nathan Gordon on Wednesday, Sep 01, 2021