Submitted
by Richard Rhodes on 11/15/2019
5 Star Testimonial by Richard Rhodes
I just love this place!!! The way he did the measurements was grade A professional. It was very detailed and accurate. I highly recommend if you want a worry free Installation this is the way place to go.
Well my countertops have been installed along with the backsplash. I can truly say this has been a great experience from beginning to end. I will definitely be using them in all my future Installations.
I would definitely recommend Sheppard 's countertop. They r top notch. Ms Beth is a jewel. She help me with picking out Quartzite countertop and my back splash .She was knowledgeable and very patient. Mr Jamie was great and his team did an excellent job installing countertop.
Submitted by Clara Edwards on 06/30/2024
They are installing a kitchen countertop and backsplash for us. Extremely friendly and knowledgeable staff. Beautiful product and would recommend shepherds to anyone looking for quality
Submitted by J W Brown on 04/03/2024
I had a great experience with Sheppards. James was great to work with and Im very pleased with my countertops.
Submitted by Kristy Harvill on 03/28/2024
Very disappointed. I came in September 2023 and spoke with a representative, we walked and looked at different granite pieces and I picked out what we would ideally want. I was informed that I would receive an email with an estimated quote and never received anything. After a few weeks of waiting I ended up going with another company to do my entire kitchen countertops, island, and new sink.
Submitted by Kendyl Terry on 02/21/2024
Wonderful family owned business! They do amazing work. Please consider allowing this team to earn your business when looking for commercial or residential countertop work.
Submitted by Kyle Schuldt on 08/14/2023
Was very pleased with the purchase 1st time, however, we installed island top ourselves. 2nd time, we purchased counter tops for kitchen and bathrooms. We only wanted to replaced the Formica with Quartz. We wanted to keep the bathroom sinks with faucets still installed as they were top quality and like new. By the time the crew left for the day, saying they would be back, they had chipped/broken, 2 bathroom sinks. As we looked at the bathrooms, see picture below. Instead of the crew explaining that I needed to take the drawers out and move them to another room and cover, I spent $200. getting someone in to help me unload, wash, wipe and replace. If I had known there would be grinding, and white powder everywhere, I would have covered things. I was told all the holes, etc would be done before they came. Even so they should have used a vacuum system on their grinders.The owner of the company called the next day and said "NO One would be back". We had to make a round trip 4 hour trip to pick the replacement sinks up. He sent pictures via phone, and we thought these matched. They did not, as it was hard to tell. Finally he had a guy to meet me 1 hour round trip to pick up the sinks, I opened one and said OK, my frustration at a high. My husband had to reinstall faucets and fittings, which should have been easy to set in, if we had used our sinks & faucets. Open sink box#2 sink was cracked, called owner, he said we had to go to Benton to pick up another. 4 hour drive. We now have cracked ceramic tile, ripped cabinets, the cooktop was not attached and our butcher block island had lots of scratches from their tools, etc. This was a night mare, as we had company coming in a few days. The Quartz is beautiful, but getting our house back in order after they left took weeks and extra time and money.
Submitted by Judi M on 04/12/2022
Very pleased with our new countertops! Not only do they have the best selection of slabs but the install was perfect! Everyone was so easy to work with! Would definitely recommend!
Submitted by Jo Howell on 05/27/2021
So far so Good.
We picked a piece from the boneyard for a small project and we were still treated as well as someone that was shopping for an entire kitchen. $300 job vs $3,000 job.
This tells me that they appreciate all of their customers, and that counts.
If we ever decide to do a big job, we will definitely give them the first shot at it.
We expect the final install to be great and will update once complete.
Submitted by J Mcdonald on 02/26/2017
