Very prompt service. Trey was polite and got to work immediately. There were 2 pipes under the house that broke and 1 in the ground in the backyard. He crawled under the house repaired the pipes while a snake watched him the whole time - no kidding. Capped off the pipe in the ground after making sure it was not needed. Thank you.
Submitted by Wynnette Smith on Wednesday, Jul 10, 2024
Greg Wadsworth was our technician today. He completed a full summer maintenance and diagnostics. He checked the system thoroughly inside and outside and also checked the attic. Greg explained the condition of everything he checked and assured us that all was in good working condition. He did make some recommendations and advised he would email what he did and discussed. Greg is very personable and we hope to see him for the winter maintenance. Robert and Frances Parker
Submitted by Frances Parker on Tuesday, Jul 09, 2024
Foulks sent one of their three plumbers, Joshua, out to service my backed up sewer line. He was prompt, polite, and most importantly prepared. While they couldn’t resolve the issue completely on the first attempt, they were able to provide a solution that was expedient and acceptable. After scheduling a sewer line replacement, he returned two days later on the 4th of July and they worked from 7:30am to 11:30pm on what turned out to be a complicated line replacement, due to horrible positioned lines and tie ins that were not on the blue prints or expected. We were highly impressed with their work ethic and commitment to a quality job, and highly recommend them to anyone.
Submitted by Joseph Shorter on Friday, Jul 05, 2024
Manuel Ramos and Dwight Wicker were so helpful and spent time explaining everything. They gave all the facts on what they would do, so polite and nice and not so pushy. They showed up on time and were very precise hard workers.
Submitted by Kay Dauzat on Wednesday, Jul 03, 2024
Trace Tassin came out to service our unit today! He was excellent. I had a ton of questions that he was able to answer thoroughly and never got frustrated. He was able to explain the process and the diagnosis well and was very transparent through the whole process. I hope to see him again in the future while we continue our customer relationship with Foulks!
Submitted by Kyle Herrera on Tuesday, Jul 02, 2024
Josh from Foulks plumbing division did an outstanding job. He described what the procedure would be to find the leak in a closed wall. He was able to make the smallest cut in the drywall, and stop the water. Fast work. I will call again if I need plumbing assistance.
Submitted by John Graham Stimis on Tuesday, Jul 02, 2024
I can't say enough good things about Trace and the team at Foulks Heating and Air! Trace was incredibly polite, professional, and efficient. He had my air conditioner up and running in just 30 minutes and provided excellent recommendations on maintenance. I also highly recommend getting their service contract, which is only $15 a month. With the contract, you get to waive the $79 diagnostic charge and receive 20% off all parts for repairs. It's a fantastic deal that adds great value and peace of mind. Thank you, Trace, and everyone at Foulks Heating and Air for your outstanding service!
Submitted by Lisa T on Saturday, Jun 29, 2024
Great service they replaced my complete unit inside and out. I’m very particular and had some concerns when the unit was first installed. I called in and little did I expect the Sam the general manager of Foulks called me back and personally handled the situation, five stars all the way around to the ladies in the office service manager and technicians. Great job.
Submitted by Craig on Saturday, May 25, 2024
"I recently had my air conditioning serviced by Foulks Southern Air - Technician Trey, and I must say that I was extremely impressed with his professionalism and outstanding service. Trey was not only knowledgeable and skilled, but he also went above and beyond to ensure that everything was working perfectly. His attention to detail and commitment to providing exceptional service was truly wonderful. I highly recommend Trey for any air conditioning needs, as he is a true expert in his field. Thank you, Trey, for your outstanding work!" Feel free to personalize it further based on your specific experience.
Submitted by Christine L. Curtis on Thursday, May 09, 2024