Member Reviews

5 Star Testimonial by R Cole Bouck

Thank you, Southern Louisiana Granite (SLAG)! We reached out to SLAG for a project replacing (updating) the quartz countertop in our kitchen and adding in a new tile backsplash. We received proposals from a couple of other contractors. What eventually sold us on SLAG – besides the convenience and peace of mind of them being located very near our home, was the accessibility, interest, creativity, professionalism, and communication offered by our sales representative, Courtenay. As we worked with Courtenay to fine tune the project, she was always ready to offer additional suggestions and update our proposal and pricing with any changes - including when we realized we would have enough quartz left over to also replace the old countertop (and sink) in our guest bathroom. It was a bit more work with a contractor that didn’t also coordinate the plumbing, but making those arrangements ended up not being a problem. I was able to do all plumbing disconnects myself (water supply lines, drain pipes, dishwasher and garbage disposal connections), and we found an excellent plumbing company to do all plumbing reconnects. The countertops were installed the first day, and the tile backsplash was installed the second day. I have to be honest and say there were hiccups on that first day regarding the demolition and installation of the new countertops. As issues arose, however, SLAG owner Pamela Foster engaged herself in the process, took responsibility, and ensured everything was handled. Not once were our concerns minimized nor were we made to feel uncomfortable about raising them. I am not including the issues in this review because every project has some, SLAG was committed to addressing them, and none of them would keep us from using SLAG again in the future. I’ll admit it: I am a high maintenance customer… I ask lots of questions and I’m very particular with details and expectations. Until the very end, when our post-project punch list was complete, however, SLAG made sure we were satisfied with everything – and we were. Once everything was all complete, they kindly sent us a warm thank you card and a bottle of wine. Nice touch!

Submitted by R Cole Bouck on Saturday, Dec 16, 2023

SLAG Tile and Countertops

5 Star Testimonial by Carl-Nicholas Devitz

Top tier and professional customer service. They have a wide range of options, and make the whole process very easy, beginning to end. Would highly recommend SLAG for any of your home improvement needs!

Submitted by Carl-Nicholas Devitz on Wednesday, Jul 12, 2023

SLAG Tile and Countertops

5 Star Testimonial by Nathaniel Vines

10/10 HIGHLY recommend SLAG to anyone and everyone, they'll ease you in and walk you through the process. Everyone is super friendly and hardworking when it comes time to install. Great selection also!

Submitted by Nathaniel Vines on Wednesday, Jul 12, 2023

SLAG Tile and Countertops

5 Star Testimonial by Landon James

S- Superb Customer Service L- Lowest pricing A- Amazing Selections G- Guaranteed to fall in love SLAG is the only choice for your Tile and Countertop needs in the New Orleans area. Not only will you receive no nonsense friendly service, you will immediately know you are in good hands! If I could give 1000 stars I would!

Submitted by Landon James on Wednesday, Jul 12, 2023

SLAG Tile and Countertops

5 Star Testimonial by Kayla Lasher

100/10 recommend SLAG for all of your countertop needs. The customer service was top tier, the selections blew my mind, if you dream it you can find it with them. If you're in the New Orleans area and are in the market for countertops what are you doing still reading this review, give them a call now!

Submitted by Kayla Lasher on Wednesday, Jul 12, 2023

SLAG Tile and Countertops

5 Star Testimonial by Evan Wolf

Had a fantastic experience buying a leathered granite countertop from SLAG on Magazine St. Courtenay guided me through the process with confidence and ease from the first time I walked into the shop through install day, which she supervised from beginning to end. Would recommend to anyone!

Submitted by Evan Wolf on Sunday, Jun 25, 2023

SLAG Tile and Countertops

5 Star Testimonial by Callie R

I recently had quartz counters installed and had a great experience. The quartz is beautiful, and they were very friendly and professional through the whole process. I could not be happier with the new counters and would definitely recommend them.

Submitted by Callie R on Wednesday, Apr 12, 2023

SLAG Tile and Countertops

1 Star Testimonial by Eliza Kase

I went there about 2 months ago to get a quote for my kitchen Reno. I have called, texted and even gone back in to the store to check up on it. Sometimes I got an answer saying yes, they’re working on it. Other times, nobody responded. I’m finally moving on but I find it bizarre I have had to chase them to give them my business, and still not gotten the quote.

Submitted by Eliza Kase on Tuesday, Nov 02, 2021

SLAG Tile and Countertops

5 Star Testimonial by Trebor Smith

We are satisfied customers that has used SLAG for several projects. We have found the team to be professional, insightful and helpful from design to installation. We would give them 10 stars if possible.

Submitted by Trebor Smith on Thursday, Dec 12, 2019