Submitted by Michael De Zayas on 09/09/2019
What a great tile shopping experience. It’s a very High-energy service team (thanks, Hadley!), no sales pressure, and a beautifully curated selection of samples. Gonna use ‘em!
The ladies at Stanford go above and beyond to make the best of every situation.
Submitted by William Dugan on 01/24/2024
If you want exceptional service and ideas and are looking for top-tier choices in all things tile, stone, mosaics, etc., this is the only place to find them here in New Orleans. The staff are very helpful.
Submitted by Ty Provosty on 01/02/2023
As a practicing architect for over 35 years, my office has worked with tile/stone suppliers throughout the US and Europe.
After selecting a French pattern travertine at Stafford Tile & Stone for our own home, we requested samples of all of the tile sizes. Months later, I had to point out that the pieces were not finished the same. Only at this point, they admitted to using different suppliers for the already purchased stone. Noting, it was an unacceptable material and should not have been sold.
They offered only one replacement. However, it was a darker color, so we had to adjust other materials and colors selected months previously. Then there were delays in the delivery and once it arrived about 1/3 of the cartoons contained cracked pieces. Stafford counted 39 bundles containing at least one damaged tile. The frustration continued and due to a great installer we utilized some of the damaged pieces at my cost for additional labor.
There was a lack of understanding and assistance by Stafford, and they refused to pick up the remaining damaged material. I thought a professional interaction could occur, but their General Manager was rude and inaccurate with her statements.
In the end, the material was a compromise, created additional costs to the Client/Architect and a very frustrating experience.
I have tried several times to directly discuss this with the owner, but there has been no response.
Submitted by Steve Schappacher on 06/27/2022
They have just what I need to complete my bathroom renovation!
Submitted by Judith Lafitte on 08/12/2021
Best tile store in town. Very professional service, you can find every tile that you dream.
Submitted by Simon Katan on 04/17/2021
Melissa was absolutely wonderful to deal with. She was a great listener and found us the perfect tile.
Submitted by C J Tessitore on 06/07/2019
Absolutely the best staff, selection, and quality of tile in NOLA !
Submitted by Brandon Hart on 06/04/2019
Gorgeous store with huge selection of beautiful luxury tiles. I went in looking for a single specific tile and they were kind enough to give me an amazing piece of marble free of charge. I don't think everyone is going to get the same price I did, but I guarantee everyone will get the same friendly, helpful service. Thank you so much!
Submitted by Jordan Brock on 01/31/2019