Submitted
by Kassie Girouard on 03/25/2021
5 Star Testimonial by Kassie Girouard
Everything from initial sign up and inspection with Arrow Pest Control has been simple and great. Aaron LeBeouf initially referred me to the company - he was and still is super informative. He’s had answers to all of my questions, tons of patience and just great customer service overall. The techs performing my services have done great as well. Everything is always timely. All phones I’ve had to make are answered efficiently and with great care. I’m overall super impressed with Arrow and would refer ANYONE for their services.
Tynelle was prompt, professional and super friendly. This was my first experience with Arrow and I highly recommend them. She could not have been more cheerful and knowledgeable. They exceeded my expectations.
Submitted by Elizabeth Carroll on 09/21/2021
The service tech who came to the house was very friendly, courteous, and professional. He was wearing a mask the entire time as part of the COVID response which I appreciate since I am not fully vaccinated yet. He was very friendly with my dogs and talked to them to put them at ease since they’re not used to strangers. He carefully explained what he did inside and outside the house in detail so I didn’t have any questions. I’m very happy with Arrow.
Submitted by Holly Poston on 09/15/2021
First class all around. Our sales guy Ashley came out very quickly and gave us a wonderful price. Nice, genuine, and professional guy!
Marissa was so informative and really helped ease our nerves during the process!
The technician, Jared is such a genuine guy and really informed us about the bugs and let us know where they were found!
All around wonderful folks with genuine personalities and a desire to truly help their individual customers…
Wish I could give them 1,000 stars!
Submitted by Chad Stephens on 09/15/2021
I would like to start off by saying a company is as good as their employees who are out in the field representing them! I have been a customer of Arrow Pest Control since I've been in my house,and that has been 8yrs. I have seen a lot of their employees over that time frame. My wife and I had gotten to the.point where we were ready to end our contract, because of appointments not being met on their end, them saying they sprayed when they didn't, and fee we felt were wrong, but the last few times we got the only employee we trust ,that is ALWAYS on time, ALWAYS going above and beyond, very professional and knowledgeable! I'm sorry I can't remember her name, but if you look at the review I did a few years back, it's in there! She, and she alone is the only reason we decided to stay with this company! I want her to know that we really appreciate her for being a professional, and always looking out for the customers interest. You are truly an asset to your company! These 5 stars are for you!!!!!
Submitted by Bertel Hayes on 09/13/2021
Today a new termite system was installed around the perimeter of my house. The technician was prompt. He was polite, knowledgeable, and professional. He explained in detail the installation process and answered my questions completely. After his work was completed, he left my house and yard in the same condition that he found it. There was a slight glitch in the installation. Your technician arranged the solution and followed up to make sure that everything was completed to my satisfaction. He was impressive.
Submitted by Beverly Lebouef on 05/27/2021
Tommy was excellent, real knowledgeable.
The guys who came to do the install of stations just walked into the back after ringing the bell, spooked my wife who had forgotten about the appointment. Give a ring next time.
Aside from that they did thorough job, stations all around, and cleaned up nicely. Thanks guys.
Submitted by Adrien Thelin on 05/27/2021
