Submitted
by Drew Methot on 02/18/2021
1 Star Testimonial by Drew Methot
The sales pitch is brutal. You have to sit through three hours (not exaggerating) having a salesman read from a binder to you about why their products are great. Our son was one at the time and needed attention every now and then. Could one of us get up to take care of him while the salesman kept reading? Absolutely not. He stopped and sat there like a robot and waited for us to have our full attention again.
Eventually he looked at every window in the house, and wouldn’t you know it? Every single window needed to be replaced, even the one that was less than a year old. We just wanted three windows replaced. Their minimum was four. We told him we understood and would get windows elsewhere. Suddenly three windows can be done. The price was ridiculous. We said no thanks. The price went down. We said no thanks, still too high, price went down. We agreed on a price that was still too high, but at least it got the salesman out of our house.
The actual windows are great, but now we’re dealing with Rescom calling two years later to try to set up another meeting with a salesman to get more windows replaced in our house. We’re not interested. Does that matter. Nope. They keep calling. Stay away.
Needed my front door replaced. I have an old home so it's nice that this company will make your doors a custom size to fit your existing opening. All of the existing rot was removed and replaced for the original price. You don't get a quote that can have added charges later what you agree upon is what you pay. Installers were professional and respectful of my home. All debris cleaned up and removed from site. I just ordered some windows from them too. Definitely exceeds the home stores in quality and installation.
Submitted by James Jenkins on 06/13/2022
This is our 3rd dealing with Rescom Exteriors, and we are still as we have been incredibly happy with our sales, installation team, and product that we purchased. Our Rescom story started in Summer of 2017. We signed up for one of those free windows deal at the Spencer Fair, which got us our first consultation, with Doug our sales associate. At that point we received our first quote, which literally sent chills down my spine. After already receiving other quotes from competitors and understanding the different designs of the product, we decided to give Rescom a try and had our back patio slider replaced with them. The door came slightly out of adjustment after the first year, and true to their word they sent out a tech and in minutes got it back into alignment, and we have had no issues with it since. Due to such a great transaction we invited Doug back in early 2020 and replaced 6 of our worse upstairs windows along with main entry door, and now again in 2022 have once again returned to Rescom for the installation of 5 more windows on our main level.
With all the work we have done so far, we only have 12 windows left to do, and when the time comes rest assure we will be calling on Rescom once again to finish the house.
These windows do come at a hefty price, but you get what you pay for, and for what I have spent so far, I feel the investment has definitely been worth it. If you have not yet, I would highly recommend giving Rescom a call and see how they can help with your window replacement needs.
Submitted by Nathan Roberts on 04/23/2022
Everything about this company is great! Right from the beginning with the salesman Ben to the whole crew that came out to do the install. They communicated everything very clearly about the install and what to expect. They actually exceeded our expectations (which is hard to do considering we have had many issues with contractors.) We love the new windows and even saw a decrease on our heating bill. Can't say enough about these guys!!! Definitely consider them when looking for new windows!
Submitted by James Bennett on 01/20/2022
What an amazing company. The salesman Ben is so polite and helpful. He’s responsive to emails and always got me the answers I needed. The installation crew was AMAZING. The work done was far better than I expected. The quality of the windows and doors are better than any other “popular” company I’ve used in the past. Highly recommend.
Submitted by Jaime Goss on 01/15/2022
We started having 8 windows put in many years ago. We loved them so much that we had two more put in. Then, two years later we had a large bow put in the front and a bay window put in the back. The bay has the nicest feature ; the large window in the middle opens and gives such wonderful air flow. It is our favorite !!! Last year, we finally had two doors put in and could not be happier with them. Many people think they are very expensive but they are of wonderful quality and well worth the expense.
Submitted by Dee Malone on 12/30/2021
Excellent service!!!! We’ve had three doors completed by Rescom, two in very heavy traffic areas. We have a houseful of animals, and these doors have taken on some heavy abuse from our dogs. No issues, no scratches besides some muddy paws haha! The quality is superb, and that’s why we went back for our front door!! Can’t wait to have new windows out in! That’s next on the docket. Paul has been responsive and wonderful and so easy to work with. We appreciate all of their help in slowly fixing up our fixer-upper :)
Submitted by Chrissy Hanchett on 12/27/2021
Installed a new sliding door for me. Door and warranty are top quality. Business is professional and responsive. Had someone try to break in and they came to repair the door the next day free of charge! Also, on a good note, the door won, preventing entry of the thief! Very happy with my purchase! ❤️
Submitted by Laura Howland on 12/14/2021
Had seven windows and one door replaced a number of years ago. The house is much more comfortable now. Since then, they repaired a screen when a tree branch fell during a storm at no charge. Called them back recently when the storm door failed (No charge for the repair), and asked them to replace the sliding glass door and one other window as well. Very responsive to my request for pricing info. These are not cheap windows, but are worth the investment.
Good company to do business with.
Submitted by Poppy Bufford on 12/11/2021
