Steve was on time, persistent in his efforts to solve a problem, kind and patient in answering my questions and overall an excellent service person. I would not hesitate to recommend him or this company. Linda L.
Submitted by Linda LaPlaca on Wednesday, Jul 10, 2024
Mastertech was quick to respond to a request to complete a sprinkler system Installation that was not completed properly by another plumber. A fair estimate was given installation was completed, and although we had a minor issue, the owner himself came out to review and simply repaired the issue himself . Service and would recommend doing business With Mastertech Plumbing.
Submitted by Donald Webb on Monday, Jul 01, 2024
Steve was again, on time, professional, friendly & efficient. He quickly accessed the issue with my well tank, came back out within two days to replace my old no longer working tank & completed the job within a couple of hours. Also took the time to explain the functionality of the system. I would recommend Master Tech to friends & neighbors.
Submitted by Paul Amenta on Thursday, Jun 13, 2024
Nick and Tom are a great team. Great can do attitudes. Never flustered. Work through issues complete to resolution. I cannot recommend them highly enough. Thanks so much. Tom and Nick work well together and just as well when working independently. Usually with service skill persons, I want to stay clear, but both Tom and Nick are so congenial you can’t help enjoying them, and being friendly never interferes with the quality of the work they do or their efficiency with completing the job.
Submitted by Renee Voorhees on Friday, Jun 07, 2024
Master Tech Plumbing, Inc is a very well organized, quality, and communicative plumbing company. It consisted of an initial call to assess work (there were several projects), and provided an on site oral estimate, followed by a written one. As well, it was easy to arrange a work date as there were several follow up texts to arrange a convenient time.. Nick, my plumber, was very timely, knowledgeable, efficient, and considerate ( tried to keep noise from disturbing me). He held to the estimated work order agreement, cleaned up well, and even took empty boxes and discarded fixtures for disposal. I strong recommend Master Tech Plumbing,
Submitted by Penny Deery on Thursday, Jun 06, 2024
The entire Master Tech team has been so amazing to work with. Cliff is such a professional. Jeannette is incredible. She manages that office so well. Steve did much of the actual work and did such a great job. We had a new electrical meter installed to power an outdoor kitchen, fire pit and a pool. They managed the entire project and were thoughtful and executed all of it so well. Thanks to the entire team!!
Submitted by Rosemary Sheehan on Saturday, May 04, 2024
Steve was very informative and helpful with providing much needed maintenance to our heating system. He arrived early, walked me through everything that was needed and went over everything he did at the end. Great service and will definitely be using Master Tech again. Thank you.
Submitted by Katrina Nichols on Tuesday, Apr 30, 2024
My experience with Master Tech was outstanding. Steve, the technician, was clean efficient and courteous. What more could you ask for when a plumber comes into your home to fix a plumbing problem? He arrived promptly and fixed the drain thoroughly without wasting any time. It is good to now have a local plumbing service that I can rely on. Susan C
Submitted by Susan Cistoldi on Tuesday, Apr 16, 2024
Company states they care about good service and reliability however a major leak occurred as the device they installed repeatedly cracked. I did not even make any demands yet for it to be fixed without paying more as its their own work which failed but of course that would be expected that they should correct it. The owner will not commit to fixing the problem and informed he will not make further repairs in a voicemail the first time he ever called me, without even talking to me. He is following a script in his emails and messaging that he wants to provide the best service and wants 5 star reviews, but has no intention of following through, he just wants more business.
Submitted by Kavitha Reddy on Saturday, Mar 30, 2024