Worst experience I've ever had with a pool company. Run as fast as u can away from MCM pools. What a nightmare of an experience.
Submitted by Jason Waitkevich on Sunday, Aug 04, 2024
I recently purchased a home in which the neglected state of our inground pool was not fully disclosed. We had pounds and pounds of debris, pine needles, shovels, and boards (not exaggerating). My husband and I did as much as we could but got to a point where we needed professional help. I contacted many pool cleaning companies and no one responded (likely because it was busy season...June). MCM not only responded, but got us on the schedule timely. Every technician was kind and willing to take time amongst this big job to educate me as a new pool owner. The manager, Alec, also was a great communicator..helping to answer my questions and ease my frustrations. My husband and I worked on this dang pool for 4-6 weeks. MCM was able to wrap up the job in 2 weeks and we are finally swimming. I am beyond appreciative! -Finally Swimming in Canton
Submitted by K Downes on Saturday, Jul 06, 2024
Great team at MCM! Had an issue with equipment after pool opening and they were the first to call back and Kurt remained in constant communication when scheduling. Service from Eric was great as he quickly diagnosed the problem and explained the solution. Will be reaching out when service is needed
Submitted by Rich Daley on Tuesday, Jun 18, 2024
This is a first time experience buying a pool. I was told they couldnt install the pool because I didnt buy it through through them therefore they couldnt warranty the product ( or make a profit) from where I purchased the pool from.
Submitted by Justin Coots on Monday, Apr 01, 2024
$553 to close an in ground pool with no chemicals included is highway robbery. MCM was great when they were privately owned. Now MCM is owned by a corporation and they are price gouging. Look for pool service elsewhere…pool owners beware of MCM.
Submitted by Donny Cotter on Friday, Mar 29, 2024
We did a liner replacement during Fall of 2021 to have pool ready for 2022 season. The workmanship is 2nd to none and the communication is fantastic. So glad I was referred to MCM. Chris who oversaw the job is the best... so friendly and a master of his trade. I highly recommend.
Submitted by Lisa Cooper on Monday, May 30, 2022
Matt from MCM provided me with some of the best service I had in years. The guy is extremely knowledgeable and went far beyond the service I was expecting. He. Helped me fix my pool equipment If you want great service and hire a veteran call this group.
Submitted by Paul Kelly on Sunday, May 01, 2022
We were unhappy with our existing pool guys and of course our pool pump brakes. We took a chance on a local company and were more than satisfied with the price, and speed of installing our new pump. They even came back the next day to fix a leak totally unrelated to the pump install. Fantastic, definitely going to make MCM our new pool service company!
Submitted by Patti Davis on Friday, Jun 30, 2017