Submitted
by Bobby Hassett on 06/06/2024
1 Star Review by Bobby Hassett
There needs to be a review of their practices
Female employees are not supposed to be cleaning the men's room and should any male employee need to use the facility, they(female)need to step out until the area has been cleared,I have been in the lavatory and stepped out of the stall to find them in there,creates a very uncomfortable situation for male employees
I just got in the house from working in the yard all day and Dustbusters went off. We are super clean people to start with but they cleaned stuff I didn’t know I had. I think they cleaned my Dog!
Submitted by Shawn Nolin on 08/02/2024
Dustbusters has given exceptional serviced to my gyms for 3 plus years! Very reliable and I would recommend them to anyone needing a cleaning service!
Submitted by Dominic Joshua on 05/22/2024
Have been using them for years for both residential and commercial cleanings. Highly recommend
Submitted by Brandon Johnson on 05/18/2024
I really don’t get any joy out of leaving negative reviews but I unfortunately had a poor experience with this company so want to let others know so they can hopefully avoid the same. I moved into a house that was pretty gross from the prior owners and spoke with Zach, who was very professional and helpful, about doing a deep clean. I had two cleaners on-site for 5 hours, and after they left there was little evidence that cleaners had once been there. I spoke with them before they started and reconfirmed that we wanted a deep clean - baseboards dusted, walls wiped down, windows, bathrooms, the whole nine. We weren’t yet living in the house and when I came back a couple days later you could only tell in certain areas that had been particularly dirty that anything had been cleaned. I was able to clean these areas myself in a matter of minutes, so I know it’s not like these things were impossible (or frankly even difficult) to clean.
I sent photos to the business showing before (when I first returned to the house post-cleaners) and after (after I had cleaned it myself), with time stamps to show that these were things I was able to clean super quickly. After a few days with no response I called the business and was told that these are good cleaners. But when I pushed that things weren’t cleaned let alone at a professional level I was asked “so what do you want?”
They wound up taking 1 hour’s charge off the total cost which I appreciate but I was surprised that they were trying to argue with me that these cleaners had done 5 hours’ worth of work after I had sent them those photos.
After speaking with friends who have used other cleaners, it’s reaffirmed that our expectations weren’t unrealistic. I unfortunately don’t recommend this business, based on both the quality of the cleaning and the response I received when I reached out to resolve the issue.
Photos posted here are just a few of the ones I sent to the business, showing the state these areas were in after the cleaners had been onsite.
Submitted by Lia Champa on 07/31/2022
