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Member Reviews

The Washington Building Group

5 Star Review by Monica Cook

Our experience with the Washington Building group was super! Will definitely be hiring them for my next project! Professional, prompt, and quality work! Troy Bazile

Submitted by Monica Cook on Thursday, Sep 05, 2024

The Washington Building Group

5 Star Review by Rosa Hamlin

Michael Washington (WBG): what can I say. Have you ever been in a doctor’s office and felt rush speaking about your health problems? Well, I have a house repair problem and Michael (WBG) was not that doctor that rushed me in conversation. I felt as if I was speaking with a long-time friend, someone I could trust even though I’ve never met him face-to-face. His professionalism and personal views were outstanding! Michael (WBG) may have talked himself out of $100K in construction work, but he gained a lot more! I would most definitely recommend Michael Washington (WBG) for any construction work because he truly has a deep understanding of the market value, passion for his work, and will provide you with the highest level of service and expertise!

Submitted by Rosa Hamlin on Thursday, Jun 20, 2024

The Washington Building Group

5 Star Review by Shannon Weeks

I recently hired Michael to install a backyard fence and to do some drywalling and other odd jobs on a rehab. He completed his jobs quickly and professionally and charged what I considered a fair price. I found him to be an honest guy who had my back and would definitely hire him again.

Submitted by Shannon Weeks on Thursday, May 23, 2024

The Washington Building Group

5 Star Review by Amber Earl

My wife and I have been working with Michael and the WBG for the past 10 years. We first met and worked with Michael when we lived in Baltimore (in a Harwood row home), when we hired him to install a few new windows, then help with some flooring and new bedroom carpet. We have since moved to Towson, and have continued our relationship with the WBG, getting help with installing new ceiling fans and electrical outlets, digging up a crumbling asphalt driveway and laying a new concrete driveway and parking pad, and most recently, remodeling our primary bathroom. Each time we've worked with Michael and the WBG, it has been on discrete projects (one at a time, but ranging greatly in cost and scope), and we have had a very positive experience overall. Michael has always been personable, helpful, reasonable, and fair with my family, and we have consistently had good experiences with his contractors. Ermie and Kevin recently (Dec 2023 - Jan 2024) led our bathroom remodel, and we could not be happier with the process and outcome. While the project took a little (about a week) longer than we anticipated to complete, the work was very well done. Ermie and Kevin were respectful, hardworking, careful, and kind. I felt very comfortable welcoming them into my home, and feel incredibly grateful for their careful attention to detail and commitment to high-quality work.

Submitted by Amber Earl on Saturday, Jan 06, 2024

The Washington Building Group

1 Star Review by Mercedes McCladdie

Purchasing our first home was a milestone and dream come true for my family and me. We worked hard, we waited, and fought hard to finally be able to secure a home for us to create memories in. We were even blessed enough to have been able to revitalize our home by bringing it up to date and modernize it while keeping many of its charming features. Being entrepreneurs and business owners, my husband and I set out to find a contractor who was minority owned but could also deliver a great quality of work. We took our time and interviewed contractors and got estimates and timelines and we finally felt that Michael at The Washington Building Group would and could deliver on this large-scale renovation of our home that we were seeking. However, this experience could not be one that I would wish on anyone else. It has been nearly 10 months since we signed a contract with Michael in March of 2023, and Michael and his team broke “ground” or started demolition on our property in May of 2023. Our property is nearly still in the same state as it had been since first phases of progress were made in June 2023, while he collected payments at a rate of nearly 80% of our contract value for work that was incomplete, or simply not done. We have no walls up in some of the rooms, our ceilings are open, our fireplace and floors are surmounted with dust and debris, and all the fixtures, tiles, finishes, and other items that we were implored to purchase by Michael have been sitting in the same place since August of 2023. Michael has relentlessly and habitually lied about timelines, inspection dates, permit issues and even admitted to not have stepped foot onto our property for several months at a time. His falsehoods have forced us to file a formal complaint with the MHIC, where our claim is currently under investigation. Because of our large renovation, we have found temporary living arrangements that have now wreaked havoc on our finances and is nearly an hour away from the home we purchased. We wake our children at 5am daily to get them ready to bear the traffic as we head to their school. I can’t even count the amount of times that we have had to wipe tears from their faces out of frustration that they have to get up so early, and also how many times my husband and I have had to have the difficult conversation of not knowing when our property is going to be completed for us to move in to. Our neighbors have questioned us, and with the holiday season upon us, we are heavily pained that we face the possibility of not being able to spend Christmas in our home. It is beyond disappointing, frustrating, & hurtful to see others who have left rave reviews for Michael when their projects have begun after ours and have been completed before ours. We have begged mercifully for Michael’s honesty and transparency to no avail. And as a small business owner, it pains me to write this review as my intention is never to bring another business down, but rather lift and build them up by supporting them. My family and I are mentally, physically, and emotionally exhausted from dealing with the constant disappointments of Michael and his unprofessional endeavors. As a CEO, I could never imagine having this level of astounding unprofessionalism, and as a cohort mate of the Goldman Sachs program, I know he was taught to do better. My family and I are currently out of stick and stones, I feel a severe level of anxiety when I enter my property, because it no longer felt like the home we purchased in November of 2022. Daily, my mind looms with frustration and confusion constantly asking myself have I done or we done anything personal to warrant this type of behavior from him. Needless to say, if I could give this man negative star ratings I absolutely would. If you don’t want this to be an experience of your own, I would strongly advise you to seek another company and not be swayed by his wit/charm.

Submitted by Mercedes McCladdie on Thursday, Dec 07, 2023