Member Reviews

5 Star Review by

Today was my first inspection as part of the Saffer Club, and my appreciation for Saffer Plumbing and Electrical is even greater than before. The inspector, Gary, was extremely knowledgeable, and also a friendly and understanding communicator. He was thorough and efficient, explaining everything as we walked through my apartment. There was absolutely NO SALES PITCH, just information and explanation, and occasional suggestions about routine homeowner care of the plumbing. I learned a lot, and have greater peace of mind. Thank you, Gary and Saffer.

Submitted on Tuesday, Jul 09, 2024

Saffer Plumbing, Heating & Electrical

5 Star Review by

I just had an excellent experience with Saffer! I had an old leaking sink . Brent came out, was extremely professional and installed a new sink in a timely manner. The new sink looks great and has 0 issues. Brent did an excellent job communicating with me throughout the job. I would highly recommend Saffer for all your service needs!

Submitted on Monday, Jul 08, 2024

Saffer Plumbing, Heating & Electrical

5 Star Review by

Saffer's plumber Will came out this morning to do the work identified in our annual review. Will was prompt and very organized in getting his tools ready for usage to get the job completed. Very efficient in his work. Professional and courteous. Always welcomed to do work at our house.

Submitted on Wednesday, Jun 26, 2024

Saffer Plumbing, Heating & Electrical

5 Star Review by

Fantastic service, reasonable cost. I am so glad to have found Saffer Plumbing and Heating. My hot water heater went up and needed to be replaced. Found it easy to contact Saffer. They arrived promptly and replaced my water heater at a reasonable cost. Thank you Saffer Plumbing and Heating for a job very well done. You are my first call for any plumbing and heating needs.

Submitted on Wednesday, Jun 12, 2024

Saffer Plumbing, Heating & Electrical

4 Star Review by

We had a drain problem and Saffer was nicely responsive and the office made sure they fully understood our situation before picking a date to come. The technician, David, was knowledgeable, kind and informative, and the work got done in excellent time. It is a nice, transparent company that doesn't leave you guessing. I give it 4 stars because Saffer uses a tier system to show you what you are paying for. The higher the price the better the warranty of the work. However, the price gets pretty swanky pretty quickly. The bottom tier is to get the work done, but they call this "Band aid" and the use of that word makes you worry that the work will be shoddy. The truth is, if you just get the work done, it will be done well by this company. The rest of the tiers, feel to me, like they are taking advantage of our fears that we will be left with a job that breaks right away. We've all experienced that, no doubt. I did not like feeling manipulated that way.

Submitted on Sunday, Jun 02, 2024

Saffer Plumbing, Heating & Electrical

5 Star Review by

My experience with Saffer is a scenario of you get what you pay for—-they may not be the cheapest, but they are well worth the price. I have had nothing but positive, transparent, professional experiences with all of their technicians. I have an older home that required some plumbing after I first bought it, and Saffer came highly recommended to me, and now I see why. David Robinson has worked on my home three times, and he is fantastic and also does a great job of explaining what needs to be done and what the options are. I would absolutely recommend this company to anyone looking for a quality plumbing and electrical Company.

Submitted on Friday, May 17, 2024

Saffer Plumbing, Heating & Electrical

5 Star Review by

I’ve used Saffer a few times and everyone I’ve worked with was friendly. Great group of people! They take the time to explain thoroughly/ answer all of my questions and resolve the issues. Just had an inspection with Gary and Hodge and they were awesome to work with, detailed and helped me prioritize some immediate projects vs. not so urgent ones. We had some laughs too! Would definitely recommend them

Submitted on Friday, Apr 26, 2024

Saffer Plumbing, Heating & Electrical

5 Star Review by

I cannot thank Chuck enough for his help. My mother and I have both used Saeffer for years for our homes--she has a little condo I have a house with a yard. Because of an emergency I had to call another very well known plumbing company for a back up that had some sewage water in it. Their assessment was that after an expensive root removal was a $15,000 fix that also needed us to spend at least $5000 to remove a beautiful health 70yro tree.(The name of the other expensive company rhymes with Motor-Scooter)Chuck came in explained the problem offered multiple solutions that were affordable for me to choose from and suggested good water restoration services --people that cost 75% less than the other service that was offered with the company!!! Saeffer was HONEST with me gave me options when I said please is there anyway we can save the tree and Chuck was so patient and explained the problem and gave me an immediate solution to buy me some time (tree root spray in drain) while the other company said I wouldn't be able to use the bathroom in my home until this was fixed! Also, the guys who they recommended to water restoration Clean Sweep Enterprises(I think that's the nane) were just the nicest Luke and Caleb. You can imagine how stressed I was worrying about cross contaminated and bacteria and water and mold and they were just the nicest guys you could hope for and worked with me on options and to help me afford the clean up. And they came the same day! Thank you Chuck and Luke and Caleb!!!

Submitted on Wednesday, Apr 17, 2024

Saffer Plumbing, Heating & Electrical

1 Star Review by

I hired Saffer from all the good reviews and my experience was a nightmare. They were hired to move a gas line for our stove and put it in the wrong place. They were also hired to rough in a new half bath. They sent inexperienced plumbers that made so many mistakes. After having problems with the first plumber, they sent out another with even less experience. I had to repair my floors and even had to reinstall the toilet flange myself since I couldn’t even bolt down the toilet after they left. Beware!

Submitted on Friday, Jan 12, 2024