My daughter had a problem with her AC right in the middle of a heat wave. To make matters worse, she has twin 2 year olds and works from home. I called Super Tech (Google) from their reviews. I was very glad I did. The dispatchers were very nice and sent Josh out the same day. In no time he had them up and running. Very happy with the service we received. Strongly considering a Service Agreement with these guys. Five Star Service!!
Submitted by Timothy Anderson on Thursday, Jul 11, 2024
I needed my AC unit assessed for repairs because it was broken and had a pleasant experience with Josh R. He was very professional and thorough and his description of the different options for repair and was very open to me asking questions and answering them, which I really liked, he was very, friendly and knowledgeable and made the experience quick and easy which I appreciate we got the repair scheduled for the next day. I definitely recommend Josh. I also like how the company gave a description of which technician would be there and some fun facts about who they are.
Submitted by Kelly McCabe on Thursday, Jun 20, 2024
I have another exceptional customer service experience with Steven Zhang from SuperTech HVAC Services today under heat wave in our area. Steve is the boss of SuperTech, but also a top notch AHVC expert, especially for ductless systems like Mitsubishi multi-split systems. When our multi-split Mitsubishi system stopped working due to improper installation, the original installer and service provder advised us replacing the whole system with an upgrade which can cost me over $10k. I called Steve for a 2nd opinion and he fixed the problem with only replacing the PC board and add a HVAC Electrical Surge Protector with very reasonable price. We are very satisfied with his work and services. With over 20 years experience in HVAC, Steve is very knowledgeable about his trade. He is proficient with different AHAC systems and products. He persistently provides top notch installation and repair services. He always take care of his customers first, attention to detail, and being professional. He set an example to his team of technicians in providing superb customer services. Again, I endorse Steve and recommend him for HVAC work without any reservations.
Submitted by Tianzhu Li on Thursday, Jun 20, 2024
MUCH THANKS to Mr. Terran Elliott, of SuperTech who provided me with great service this morning. He professionally answered my questions and also installed my Air Scrubber, etc. As per usual, the service technicians at SuperTech are competent and courteous, Mr. Elliot this standard and upheld my expectations as a loyal SuperTech client. 2024 Update - Mr. Terran Elliott serviced my unit again recently and the service was great, per usual! Thank you SuperTech, it’s encouraging knowing that this business still prioritizes their clients over profit, and provide quality customer service!
Submitted by Antar on Thursday, Apr 18, 2024
Terran Elliott did a great job servicing my HVAC. He took his time to go around and check all my heating and AC units, and made good recommendations. He also delivered the best customer service I could ask for.
Submitted by Jonathan Ashley on Thursday, Apr 04, 2024
SuperTech and technician Terran have been responsible and great with customer service. He is knowledgeable, thorough, honest, and friendly. I highly recommend SuperTech and their monthly service plan.
Submitted by Jerry B on Wednesday, Mar 27, 2024
Terran did routine HVAC maintenance for us. He was on time and very professional. Very polite and explains things clearly. I've gotten repairs done from SuperTech several times in the past too and they do a good job.
Submitted by Mark Chan on Thursday, Mar 21, 2024
Josh is very personable and a great asset to your company. He is professional and I always know it'll be a pleasant, quick experience for both my spring and winter servicing.
Submitted by Deb The Real Deal on Wednesday, Mar 13, 2024
Our Nest had indicated there might be an HVAC issue so we had SuperTech check it out. Our tech, Steven, was fantastic! He explained what he was looking for and potential issues that may have caused the Nest to report an error. He was extremely honest and ultimately noted that there were no issues that he found. Would absolutely use SuperTech again!
Submitted by Jerald Cherian on Tuesday, Feb 06, 2024