Member Reviews

5 Star Review by Michelle Murray

KB was an amazing salesperson. She was so helpful through the process and even followed up when I saw her later. She and my salesperson were honest thorough and friendly! I’m excited to work with them

Submitted by Michelle Murray on Thursday, Aug 22, 2024

Homefix Custom Remodeling

1 Star Review by Sharon Mcneill

This started in 2018 when Home Fix Remodeling installed a new architectural shingled roof and it was a botched job. Rotten boards still present. They returned in 2021 to replace the inferior workmanship accidently cut my cable and bent all of my gutter work. They did not replace all of the rotten boards. My gutter helmet was not replaced! They did replace the downspouts, but said they would not come back for any additional repairs. I was issued a lifetime warranty and this roof has not lasted 3 yrs. Trim and flashings falling off periodically and now a home inspection just revealing holes in the sheathing and gable ends, Hclips missing, and moisture around the plumbing stack vent. I am more than frustrated and Homefix Remodeling representatives refuse to discuss it. I am the original homeowner so I can speak to the facts. I have never had any problems with my roof until this company sent unskilled workers to my home. I would like to give them a ZERO.

Submitted by Sharon Mcneill on Sunday, Jun 23, 2024

Homefix Custom Remodeling

1 Star Review by Holden Harriot

TLDR: Salesman lied to us about a cruise for the family to get us to buy a door. Installers also broke our lock, didn't tell us and used spackle to put it back together. Don't trust google review score. Go to yelp and you'll see multiple 1 star reviews with similar stories. You'll save yourself ALOT of money. The salesman, William, came to our house for a free quote for an entryway door. After his initial estimate of $11,000 my wife and I both said no. He was nice and said he wanted to help the family by giving us a deal. He got the price down to $6,800 We knew how much we wanted to pay for a door and that wasn't it and kindly said thank you but no thanks. He then offered us a "free" cruise for the family. My wife double checked to make sure our two kids were included and he said yes. After a quick price crunch (my wife is an accountant) we foolishly accepted the deal. Fast forward a couple weeks and the door was installed. Cant lie, its a good quality door, but it should be for 7k. Lucky for us the battery in our Yale Lock died and when I tried to replace it I couldn't pull the cap off. The installers had broken the lock, didn't tell us and then used spackle to keep it together (picture below). The door was also way too tight and we had to call to have someone come out and fix it. They tried to leave multiple times saying it was fixed and each time I would show that it still wasn't working properly. We ended up buying an overpriced door that was incorrectly installed by unprofessional workers and on top of that didn't receive our cruise voucher until I reached out multiple times, and then was told instead of a cruise for the family (my wife, two kids, and I) only my wife and I were covered and we'd need to shell out another 2 grand at least for the kids. Now I'm unsure if its even financially viable for us to go on said cruise and kicking myself for being swindled by this terrible company. Don't fall for the kind salesmans pitch and be firm in your no like I wish we did.

Submitted by Holden Harriot on Thursday, Mar 14, 2024

Homefix Custom Remodeling

5 Star Review by james moore

Homefix came out and gave me a free estimate on my porch, gutters and trim and the price was fair and the crew were very professional. They did an outstanding job. We even recommended them to our neighbors. If you need a remodeling company look no further that Homefix.

Submitted by James Moore on Monday, Nov 20, 2023

Homefix Custom Remodeling

5 Star Review by Kenya Carr

This is my second time using HCR to install the rest of my windows. The service and quality of the materials/windows are top notch! I like quality and will pay for it. The service from the marketing and sales professionals all the way to the measurements person, finance person and QC person, yes all of them equal top notch service too. I love my windows. They cut down on the noise and are energy efficient. Trust me, there is a huge difference in me home. It’s now warmer in the winter time because the windows keep out the cold, even to the touch and it’s cool in the summer because they keep the heat out. I can’t wait until my two doors come in and are installed and I experience the same excellence again. I strongly recommend HCR!

Submitted by Kenya Carr on Tuesday, Feb 28, 2023